70181-Lp Customer Service Associate

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Posting Notes: Marshalls Store 1205 || 2480 Market St. NE || Washington || DC || 20018

Opportunity: Contribute To The Growth Of Your Career.

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

• Observes accurate checkout procedures for customers and Associates
• Engages customers, providing support and creating a positive shopping environment
• Provides timely, courteous and knowledgeable service to customers
• Encourages Associate use of shrink reduction resources
• Performs other duties as assigned
• Supports and participates in store shrink reduction goals and programs
• Communicates shrink-related concerns to Store Management and Loss Prevention
• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
• Coordinates and completes shrink-related activities in partnership with Store Management
• Promotes safety awareness and supports maintenance of a risk-free environment
• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
• Follows through on commitments; accomplishes goals with minimum supervision
• Promotes a culture of honesty and integrity; maintains confidentiality
• Adheres to all labor laws, policies, and procedures

Who We Are Looking For: You!

• Excellent communication skills and good judgment
• 0-2 years retail or security experience
• Able to work a flexible schedule to support business needs
• Ability to respond appropriately to changes in direction or unexpected situations
• Standout colleague, working effectively with peers and supervisors to accomplish tasks

A Few More Reasons to Love TJX.

• Career development opportunities
• Flexible work schedules
• Weekly Paychecks
• Be a part of an inclusive team
• Associate Discount
• TAAP – TJX Associate Assistance Programs
• Competitive Compensation

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Marshalls Store 1205 || 2480 Market St. NE || Washington || DC || 20018