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Customer Service Associate Jobs
Company | Next Level Recruiting Inc |
Address | Seattle, WA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-06-25 |
Posted at | 10 months ago |
We specialize in Customer Service and enhancing the consumer experience. We are fortunate enough to be partnered with some of the nation’s most well-known telecommunications companies. Our focus is on developing and maintaining relationships in order to create long-lasting customers. None of this work would be possible without our Customer Service team. Without their abilities to work with our client’s customers, we would not be successful.
- Ensure all CDC and client compliance guidelines are followed at all times
- Participate in daily team meetings and contribute ideas and feedback to further company success
- Become a master in client product knowledge to be able t accurately educate customers
- Learn every step of the sales process to be able to close sales for select customers
- Keep a detailed account of all customer interactions to be sent to clients for customer records
- Follow up with specific client customers to address concerns, answer questions, and build relationships
- Maintain professionalism when interacting with customers and represent our clients with integrity
- An internal drive for success and professional growth
- High school diploma/GED or a Bachelor’s Degree is preferred
- 1-3 years of experience working in other customer service, sales, or customer-facing roles
- A passion for communicating with customers
- An ability to work independently with minimal supervision as well as working in a cohesive team environment
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