#56 Grocery Receiving Head Clerk

Department: KS Grocery

Post End Date

Position Type: Employee

Position Reports To: Store Management

Position Supervises: N/A

Pay Level

Pay Rate: $23.31/HR

FLSA Status: Non-Exempt

Position Summary

Create an outstanding customer experience through exceptional service. Responsible for managing all transactions with third party vendors. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions

• Report product ordering/shipping discrepancies to the department manager
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Must be able to perform the essential functions of this position with or without reasonable accommodation
• Assist with markdowns and 5S process(sort, straighten, shine, standardize and sustain) of markdown locations
• Display a positive attitude
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair e.g. power mule and hand jack
• Collaborate with associates and promote teamwork to help achieve company/store goals
• Maintain an awareness of inventory/stocking conditions to capture ordering system integrity including Computer Assisted Ordering and balance on hand (BOH) accuracy
• Ensure maximum security of receiving area and backroom
• Process damaged/returned goods and complete/process paperwork
• Manage Direct Store Delivery (DSD) ad plan, inventory and ad space on sales floor
• Ensure inventory management for all delivered product
• Notify management of customer or employee accidents
• Ensure all vendors follow company policies and procedures including vendor dress code
• Assist with perishable donation program
• Hazmat management, ensure that all wastes (including hazardous) are managed properly
• Ensure shipping and receiving tools are working properly to provide a smooth transition of the products/merchandise into the store and inventory logs
• Check condition, accuracy of quantity, pricing, and temperature of product received
• Scan DSD out of stocks and communicate with vendors
• Communicate company, department, and job specific information to associates and vendors
• Adhere to all food safety regulations and guidelines
• Promote trust and respect among associates
• Develop and train Direct Store Delivery (DSD) Receiver back up
• Assist with scheduling routine price changes by updating shelf tags and promotional signs
• Assist with planning, organizing and supervising the inventory process
• Manage store maintenance supplies
• Stay current with present, future, seasonal and special ads
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Train and develop associates on performance of their job and participate in the performance appraisal process
• Maintain excellent 5S standards in receiving and backroom area

Minimum Position Qualifications:

• Effective communication skills
• Ability to handle stressful situations
• Knowledge of basic math
• High school diploma or equivalent

Desired Previous Job Experience

• Receiving experience (Minimum 1 year)
• Grocery department experience (Minimum 2 years)
• Computer Assisted Ordering experience (Minimum 2 years)

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here .

Education Level: None

Required Travel: Up to 25%

Required Certifications/Licenses: None

Regions: Mountain

States: Colorado