3370-Animal Care Attendant (Behavior Specialist)

Company Description

The San Francisco Department of Animal Care & Control (SFACC) is a taxpayer-funded, open-admission animal shelter. Since 1989, SFACC has provided housing, care, and medical treatment to wild, exotic and domestic stray, lost, abandoned, sick, injured, and surrendered animals. SFACC’s doors are open to all animals in need regardless of species, medical, or behavioral condition.

The shelter also enforces all state and local Animal Control and Welfare laws and is the first responder for animals in natural disasters and citizen emergencies.

• SFACC aims to adopt, re-home, or reunite domestic animals with their guardians and to release wildlife to their native habitat.
• SFACC is the local agency that investigates animal cruelty, enforces animal welfare laws, rescues injured and orphaned wildlife and birds, and aids domestic animals in distress.
• SFACC shelters homeless, neglected, and abused animals and provide humane education and many other services to the community.
• • SFACC shelters homeless, neglected, and abused animals and provide humane education and many other services to the community.
  • SFACC is the local agency that investigates animal cruelty, enforces animal welfare laws, rescues injured and orphaned wildlife and birds, and aids domestic animals in distress.
  • SFACC aims to adopt, re-home, or reunite domestic animals with their guardians and to release wildlife to their native habitat.

Appointment Type: Temporary Exempt - As-Needed position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer.

Under direct supervision from the Behavioral and Training Assistant Supervisor, the 3370 Animal Care Attendant performs the following essential functions;

• Performs related duties as assigned.
• Provides counseling for adopters before or after adoption, as needed.
• Communicates effectively and professionally with co-workers, management and the public at all times. Promotes and emulates exemplary customer service.
• Assists B&T staff and Volunteer Coordinator with promoting active and broad participation by dog volunteers.
• Responsible for teaching volunteer training classes.
• Responsible for teaching underage puppy classes to interested foster parent volunteers.
• Performs behavior evaluations on dogs at the shelter to determine whether they are suitable for adoption at SFACC.
• Assists the Behavior and Training (B&T) Assistant Supervisor to ensure the shelter provides the highest quality care for dogs at SFACC.
• Participates in special shelter projects and events including bi-annual town hall meetings, the annual Pet Pride Day and quarterly staff meetings.
• Performs general housekeeping duties, such as laundry, dishwashing and other general duties as they relate to B&T supplies and needs.
• Conducts play groups with other B&T staff on a weekly basis.
• Provides enrichment for dogs at the shelter to reduce stress, and helps implement behavior modification plans.
• Assists staff, volunteers and the public in obtaining information about dog behavior and training.

Qualifications

1. Six (6) months verifiable hands-on professional or volunteer experience in the care, feeding and/or handling of animals in a facility that cares for and/or houses animals (e.g. animal care/control agency, humane society, veterinary hospital, boarding or pet day care facility, or pet store), working principally with dogs and cats; OR

2. 30 semester or 45 quarter units of coursework in an animal husbandry, veterinary science or a related program at an accredited college or university.

Important: Your application MUST include a resume. To upload these item(s), please attach using the "additional attachments" function.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

DESIRABLE QUALIFICATIONS:

An ideal candidate will possess the following skills and experience:

• CPDT-KA, CTC or equivalent certification, or comparable experience working with and training dogs in a professional capacity, and teaching public or volunteer dog training classes.
• Must have the ability to be patient and tactful when interacting with challenging, sensitive or emotional people and issues.
• Knowledge of dog health and behavior issues, particularly those common in a shelter environment.
• Must be articulate, organized and be able to manage multiple priorities.
• Working knowledge of Microsoft Word, Excel, and Chameleon a plus.
• Must have strong active listening and communication skills.

WORKING CONDITIONS INCLUDE:

• Limited exposure to fumes or airborne particles and toxic chemicals.
• Prolonged exposure to high noise levels and unpleasant odors in the kennels.
• Clean up animal excrement and sanitize kennels and /or cages.
• Frequently handling and being exposed to dogs with unknown temperament and behavior.
• Being prepared to work a flexible schedule, which includes weekends and evenings.
• A very busy office and working environment.
• Having to lift and/or move up to 50 pounds.
• Work with people form diverse backgrounds, including individuals who may be angry or hostile.

Additional Information

Additional information

• Information About The Hiring Process
• ADA Accommodation
• Diversity Statement
• Employee Benefits Overview
• Disaster Service Worker
• Veterans Preference
• Equal Employment Opportunity
• Conviction History
• Copies of Application Documents
• Right to Work

Compensation: $30.1375 - $38.4500/hour

Applicants are encouraged to apply immediately as this recruitment may close at any time, but not before July 21, 2023.

Human Resources Analyst Information: If you have any questions regarding this recruitment or application process, please contact the Human Resources analyst, Jason Wong at [email protected] or call (415) 554-4823.

Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted.

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-6000 or, if hearing impaired at (415) 554-6015 (TTY).

CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.