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Voice Infrastructure Analyst Jobs

Associate Analyst, Technology Infrastructure
By Raymond James At United States
Informs management of the status of any production issues.
Performs other duties and responsibilities as assigned.
Work a non-standard shift including nights and/or weekends and/or have on-call responsibilities
Supports administration, engineering, and architecture in the production/scheduling environment.
Develops implementation plans for new production/scheduling technologies.
Reports on proposed implementation plans and progress of implementation for new production/scheduling technologies.
Lead Infrastructure Engineer: Voice Recording Architect
By JPMorgan Chase Bank, N.A. At , Plano, Tx $128,250 - $180,000 a year
In depth knowledge of system security; privileged access management, baseline configuration standards, network security.
In depth knowledge of voice transport technologies and communication protocols; SBCs, SIPREC, SIP, RTP etc.
Understanding and designing systems as per regulatory/auditory requirement
Create detailed architecture designs for next generation voice recording platforms
Provide technical direction to various teams and identify frameworks and come up with designs to meet business needs
Solution and plan for high availability, scalable, performant and resilient voice recording systems
Voice Of Customer Analyst
By REI At Seattle, WA, United States
Industry knowledge and Voice of the Customer (VOC) training and/or certification.
Leverage metrics, feedback, and other data to understand the customer experience, identify pain points, and opportunities for improvement.
2+ years of VOC, customer experience (CX), analytics, data, marketing, or other relevant experience.
Your Planning & Navigating Requirements
Design and execute effective surveys across VOC platforms
Support VOC team share outs with VOC insights distilled across co-op listening channels, to drive actionable and data-driven recommendations.
Infrastructure Monitoring Analyst Jobs
By Mobomo At District of Columbia, United States

We are seeking a skilled Infrastructure Monitoring Analyst to join our team. The ideal candidate will be responsible for monitoring and maintaining the health and performance of our IT systems. They ...

Are you looking for an exciting opportunity to use your technical expertise to help build and maintain a reliable voice infrastructure? We are looking for a Voice Infrastructure Analyst to join our team and help us create a secure and efficient voice network. You will be responsible for designing, implementing, and maintaining voice systems and services, as well as troubleshooting and resolving any technical issues. If you have a passion for technology and a desire to make a difference, then this is the job for you!

A Voice Infrastructure Analyst is responsible for the design, implementation, and maintenance of voice infrastructure systems. They must have a strong understanding of voice technologies, including VoIP, SIP, and PBX systems.

What is Voice Infrastructure Analyst Skills Required?

• Knowledge of voice technologies, including VoIP, SIP, and PBX systems
• Ability to troubleshoot and resolve voice infrastructure issues
• Knowledge of network protocols and routing
• Ability to configure and maintain voice infrastructure systems
• Knowledge of security protocols and best practices
• Excellent communication and customer service skills

What is Voice Infrastructure Analyst Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications, such as CCNA Voice or CCNP Voice
• 5+ years of experience in voice infrastructure systems

What is Voice Infrastructure Analyst Knowledge?

• Knowledge of voice technologies, including VoIP, SIP, and PBX systems
• Knowledge of network protocols and routing
• Knowledge of security protocols and best practices
• Knowledge of voice infrastructure systems

What is Voice Infrastructure Analyst Experience?

• 5+ years of experience in voice infrastructure systems
• Experience troubleshooting and resolving voice infrastructure issues
• Experience configuring and maintaining voice infrastructure systems

What is Voice Infrastructure Analyst Responsibilities?

• Design, implement