Receptionist Fill In Or Part Time Jobs

Proficient conflict management skills to include ability to resolve issues in a stressful situation and demonstrate personal resilience

High School Diploma / GED (or higher) OR 10+ years of equivalent work experience

1+ years of customer service experience in an office or professional setting

Familiarity with medical terminology, health plan documents, or benefit plan design

Prior experience utilizing multiple systems/platforms while on a call with a member

Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programs

Work experience in Information Systems/Information Technology

Teaching experience at the college level is preferred

Teaching college-level lower-division and upper-division courses and helping students succeed

Some advisement of students and participation in student-related activities are expected

All classes are conducted in face-to-face mode

A Master's degree In Information Systems or a closely related field from an accredited university

We offer F/T and P/T remote job opportunities for individuals seeking to work as live chat agents.

This is a remote work opportunity that you can perform from anywhere in the United States.

Responding to customer inquiries and support requests via live chat

Providing accurate and helpful information to customers

Resolving customer issues and complaints in a timely and professional manner

Escalating complex issues to higher-level support as needed

High School Diploma / GED (or higher) OR 10+ years of equivalent working experience

Ability to multi - task, this includes ability to understand multiple products and multiple levels of benefits within each product

Loading new member or group data into the enrollment database & update the database with changes

Responding to member eligibility or group questions & verify enrollment status

Working with various types of member correspondence

Reconciling eligibility discrepancies, analyzing transactional data, & submitting retroactive eligibility changes

Patience and communication skills to successfully interact with the children, understand their needs and make them receptive to your requests

Organization skills to create a daily schedule that encompasses all the activities the parents want their children to attend

Problem-solving skills to be able to successfully deal with everyday issues that inevitably occur

Cooking and cleaning skills, such as making meals for the children and cleaning their living spaces

Passion for working with children

Light household chores & cooking