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Patient Success Specialist Jobs

Patient Qualification Specialist Jobs
By Apria Healthcare At , Remote $18 an hour
Comprehensive benefits package offered for eligible employees:
Support our Field teams, Operations and Sales, by delivering timely feedback that empowers our teams to deliver exceptional patient experiences.
Proactively create a better patient experience.
Be a champion of the employee experience and drive our unique company culture.
1-3 years’ experience in healthcare/health insurance industry desired
Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word
Patient Success Coordinator Jobs
By leapcure At United States
Manage client expectations regarding patient and site conversion and support client success/project management teams on patient and site performance topics
Experience with data entry and basic tools such as Excel
Manage process for contacting and connecting with patient referrals
Execute site onboarding calls and manage communication with site coordinators
Fast-paced patient experience or customer service/sales experience
Strong written and verbal English language skills (other languages a plus)
Patient Success Operations Manager - Healthcare Startup
By BCG X At United States
Data-driven, excellent leadership, communication and presentation skills; able to manage multiple stakeholders and priorities simultaneously
At least 1-2 years of experience working in the medical field – preferably in a healthcare related environment
Deep understanding of a typical marketing and sales cycle, including how the technology systems and customer experience can be optimized
Become a super-user of Salesforce.com (specifically Service Cloud), and own the process of optimizing a patient’s journey through the systems.
Continuously report out on patient success KPIs and performance to leadership and sales teams and optimize performance based on these results
Technically capable in a variety of systems with the ability to build instances and workflows, particularly in Salesforce.com; Service Cloud preferred

Are you passionate about helping people reach their goals? We are looking for a Patient Success Specialist to join our team and make a difference in the lives of our patients!

Overview A Patient Success Specialist is a healthcare professional who is responsible for providing excellent customer service and support to patients. They are responsible for ensuring that patients receive the best possible care and experience throughout their healthcare journey. They are also responsible for providing education and resources to patients and their families. Detailed Job Description A Patient Success Specialist is responsible for providing excellent customer service and support to patients. They are responsible for ensuring that patients receive the best possible care and experience throughout their healthcare journey. This includes providing education and resources to patients and their families, as well as helping to coordinate care with other healthcare providers. They are also responsible for helping to ensure that patients are compliant with their treatment plans and that they are receiving the best possible care. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of healthcare regulations and standards
• Knowledge of medical terminology
• Ability to multitask and prioritize tasks
• Ability to problem solve and think critically
• Knowledge of computer systems and software
Job Qualifications
• Bachelor’s degree in healthcare, business, or related field
• Previous experience in a customer service or healthcare setting
• Certification in healthcare or customer service
• Knowledge of healthcare regulations and standards
• Knowledge of medical terminology
• Ability to multitask and prioritize tasks
• Ability to problem solve and think critically
Job Knowledge
• Knowledge of healthcare regulations and standards
• Knowledge of medical terminology
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of healthcare industry trends and developments
Job Experience
• Previous experience in a customer service or healthcare setting
• Experience in a patient-facing role
• Experience in a healthcare setting
Job Responsibilities
• Provide excellent customer service and support to patients
• Coordinate care with other healthcare providers
• Ensure that patients are compliant with their treatment plans
• Provide education and resources to patients and their families
• Monitor patient progress and provide feedback
• Assist with scheduling appointments and other administrative tasks
• Maintain patient records and documentation
• Assist with billing and insurance inquiries