Patient Assistance Program Coordinator Jobs

Seven years of experience in Employee Assistance Program (EAP) field: management consultation, employee assessment, referral and follow up and/or training.

One year Experience with Critical Incident Stress Management (CISM) trained in “Mitchel Model”.

Three years of in-house EAP experience is preferred.

Provides recommendations to the Executive Director on department goals, objectives, as well as on the annual budget and financial planning.

Evaluates department and Work and Life Matters' policies, procedures, practices and needs through data and trend analysis to make organizational recommendations.

Oversees the marketing of department and program services, intranet content and/or other department/program marketing materials.

5 yrs. property management or medical/lodging insurance authorization.

Demonstrated skill in assessing customer needs and problem-solving abilities to meet those needs.

Must have strong customer service skills.

Position will require excellent communication (both oral and written) and organizational skills, with the ability to prioritize the program workload.

Ability to understand and explain Medicaid benefits to patients and staff.

Two years of emergency incident response experience in healthcare or facilities related fields or FEMA ICS-100 and FEMA IS-700 course completion.