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Healthcare Call Center Representative Jobs

Patient Call Center Representative
By Luna Physical Therapy At Nashville, TN, United States

Office Admin Experience, 1 Year Required

Call/Contact Center Or Other High Call Volume Experience, Preferred

Call Center Representative Jobs
By UCLA Health At , Inglewood, Ca $23.49 - $33.34 an hour

Description Venice Family Clinic is a leader in providing comprehensive, high-quality primary health care to people in need with compassion, dignity and respect. In November 2021, Venice Family ...

Call Center Representative Jobs
By MBI Worldwide Background Checks At , Herrin, 62948, Il $14.50 - $16.00 an hour
Salary: Based on relevant education and/or experience.
Strong and Effective Leadership Skills are required
Ability to multi-task, set priorities and manage time effectively
Strong phone and verbal communication skills along with active listening
Excellent written communication skills (i.e. spelling, grammar, punctuation)
Proven customer support experience or experience as a client service representative

Are you looking for a job that offers a great work-life balance? Join our team as a Healthcare Call Center Representative and help us provide exceptional customer service to our clients!

What is Healthcare Call Center Representative Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Knowledge of medical terminology and healthcare processes
• Proficiency in computer systems and software applications
• Ability to work in a fast-paced environment

What is Healthcare Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a call center or customer service role
• Knowledge of medical terminology and healthcare processes
• Ability to work in a fast-paced environment

What is Healthcare Call Center Representative Knowledge?

• Knowledge of medical terminology and healthcare processes
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Healthcare Call Center Representative Experience?

• Previous experience in a call center or customer service role
• Previous experience in a healthcare setting

What is Healthcare Call Center Representative Responsibilities?

• Respond to customer inquiries via telephone, email, or other communication channels
• Provide accurate and timely information to customers
• Troubleshoot customer issues and provide solutions
• Document customer interactions in the customer service database
• Follow up with customers to ensure their satisfaction
• Maintain customer service standards and adhere to company policies and procedures