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Guest Service Manager Jobs

Security Guest Service Manager
By Disney At , Kapolei, 96707, Hi
Exceptional people management/leadership skills and experience creating and sustaining a healthy, diverse and trusting work culture
Knowledge of and experience with leading edge crisis management, emergency preparedness planning, response and business continuity
5+ years’ professional experience in security/life safety Management in the hospitality/resort industry or relevant related experience
Knowledge of Hawaii State Statutes, Hospitality Law and experience interacting with law enforcement
Knowledge of and experience with leading edge integrated access control technologies and practices
Demonstrated strong analytical skills and comfort with using metrics to manage the business
Manager Ii, Guest Service
By Spirit Airlines At , Newark, 07114, Nj

Bachelor's degree or equivalent experience

Domestic & International travel under 10%

Guest Service Manager Jobs
By The Mob Museum, the National Museum of Organized Crime and Law Enforcement At Las Vegas, NV, United States
Experience / Qualifications / Requirements:
A minimum of 3 years of experience in guest services in an educational, cultural, or entertainment attraction.
Prior experience serving in a Manager-on-Duty function is preferred.
Proficient computer skills in MS Word, Excel, and PowerPoint. Database and additional software knowledge is preferred.
Provide operational assistance for special events, programs, educational outreach, and promotional efforts.
Strategize and coordinate solicitation of guest feedback, implementation of consistent communications to on-site guest regarding offerings.

Are you looking for an exciting opportunity to lead a team of dedicated professionals in providing exceptional guest service? We are looking for a Guest Service Manager to join our team and help us create a memorable experience for our guests. As the Guest Service Manager, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive the highest level of service. If you have a passion for customer service and a commitment to excellence, this could be the perfect job for you!

A Guest Service Manager is responsible for overseeing the daily operations of a hospitality establishment, such as a hotel, resort, or restaurant. They are responsible for ensuring that guests have a pleasant and enjoyable experience.

What is Guest Service Manager Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Knowledge of hospitality industry standards and regulations
• Knowledge of computer systems and software

What is Guest Service Manager Qualifications?

• Bachelor’s degree in hospitality management, business administration, or related field
• Previous experience in a customer service or hospitality role
• Knowledge of hospitality industry standards and regulations

What is Guest Service Manager Knowledge?

• Knowledge of hospitality industry standards and regulations
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry trends and best practices

What is Guest Service Manager Experience?

• Previous experience in a customer service or hospitality role
• Previous experience in a supervisory role

What is Guest Service Manager Responsibilities?

• Oversee the daily operations of the hospitality establishment
• Ensure that guests have a pleasant and enjoyable experience
• Handle customer complaints and inquiries in a professional manner