Customer Service Representative Jobs
By Concord Servicing At Scottsdale, AZ, United States
Excellent customer service skills (friendly, courteous and helpful)
Knowledge of loan interest calculations, Word, Excel, Microsoft Outlook
Responsible for completing paperwork or documentation needed to facilitate resolutions to customer inquiries within the time frame or guidelines established.
Comply with all applicable laws and regulations as they pertain to each call.
Handle difficult or challenging customers in a professional and timely manner.
Assist with taking payments and negotiating payment arrangements (early collections).
Customer Service Representative Jobs
By Momentum Financial Services Group At Flagstaff, AZ, United States
All other job related duties as directed by Management.
Sell benefits of ancillary services to customers and ensure all sales are correctly recorded
Knowledge of who to call in the case of an emergency
Provide a high level of Customer Service – consistently receiving 90% or better in the Customer Service Sequence
Register new customers quickly and efficiently
Promote all products and services

Are you looking for a job that allows you to make a difference in the lives of customers? We are looking for a Distribution Customer Service Representative to join our team and provide exceptional customer service to our customers. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Distribution Customer Service Representative Skills Required?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Knowledge of distribution and warehouse operations
• Knowledge of inventory management systems
• Proficiency in Microsoft Office
• Ability to work independently and as part of a team

What is Distribution Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a distribution or warehouse environment
• Knowledge of inventory management systems

What is Distribution Customer Service Representative Knowledge?

• Knowledge of distribution and warehouse operations
• Knowledge of inventory management systems
• Knowledge of customer service principles and practices
• Knowledge of Microsoft Office

What is Distribution Customer Service Representative Experience?

• Previous experience in a customer service role
• Previous experience in a distribution or warehouse environment
• Experience with inventory management systems

What is Distribution Customer Service Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Process customer orders accurately and efficiently
• Maintain accurate records of customer orders and shipments
• Monitor inventory levels and order supplies as needed
• Assist in the preparation of reports and other documents
• Assist in the resolution of customer complaints and disputes
• Assist in the training of new customer service representatives