System Support Analyst Jobs
By State of Oklahoma At Oklahoma City, OK, United States
Incident management responsibilities are to identify, analyze, and correct hazards to prevent a future re-occurrence.
Asset management responsibilities are to work with teams in building and maintaining a Configuration Management Data Base(CMDB).
Minimum of three years operational support (network, system administration, operations, change management, inventory, etc.) experience.
Knowledge, Skills, Abilities, And Competencies
Develop a detail understanding of the Case Management and related systems.
Ensure effectiveness of problem management by observing and reporting the metrics related to the implemented and/or recommended solutions.