Field Service Manager Jobs
By Ford Motor Company At , Baton Rouge, La
At least one year of experience with Microsoft Office and strong computer skills
Two or more years of claims adjusting and estimating experience
Knowledge of vehicle repair processes and procedures
Excellent written and verbal communication skills
3+ years of claims adjusting and estimating experience.
Successful candidate should be able to demonstrate leadership in Ford Truth (leadership) behaviors combined with outstanding interpersonal, teambuilding, and communication skills.

Are you an experienced Account Manager looking for a new challenge? We are looking for a Field Service Account Manager to join our team and help us provide exceptional service to our customers. You will be responsible for managing customer relationships, developing and executing strategies to increase customer satisfaction, and driving revenue growth. If you are a motivated self-starter with excellent communication and problem-solving skills, this could be the perfect opportunity for you!

A Field Service Account Manager is responsible for managing customer relationships and providing technical support for products and services. They are responsible for ensuring customer satisfaction and providing technical advice and solutions to customers.

What is Field Service Account Manager Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot and diagnose technical issues
• Knowledge of product and service offerings
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficiency in Microsoft Office applications

What is Field Service Account Manager Qualifications?

• Bachelor’s degree in a related field
• Previous experience in customer service or technical support
• Knowledge of customer service principles and practices

What is Field Service Account Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product and service offerings
• Knowledge of technical support processes and procedures

What is Field Service Account Manager Experience?

• Previous experience in customer service or technical support
• Experience in troubleshooting and diagnosing technical issues

What is Field Service Account Manager Responsibilities?

• Provide technical support and advice to customers
• Troubleshoot and diagnose technical issues
• Manage customer relationships and ensure customer satisfaction
• Develop and maintain product and service offerings
• Monitor customer feedback and provide feedback to management
• Maintain accurate records of customer interactions and transactions