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Customer Analytics Jobs

Customer Analytics Specialist Jobs
By Macy's At New York City Metropolitan Area, United States
Time management skills and ability to handle multiple projects with competing priorities.
Analyze and report on performance of promotional events based on marketing tactics, event offer, customer behavior, competitive landscape, etc.
Determine optimal offers for coupons, free shipping thresholds, deals and promotions.
Standardize and automate ongoing reporting for promotions and events to enhance real time decision making capabilities.
2+ years of experience using data to develop business insights and recommendations.
Experience analyzing performance of marketing programs.
Customer Insights & Analytics Analyst
By Polestar At Mahwah, NJ, United States
Prepare reports and present results to clients and management.
Strong project and time management ability and you thrive in a fast-paced autonomous working environment
Experience with creating reports, visualizations, and dashboards and communicating results and analyses to technical and non-technical audiences.
Consolidate customer feedback data with other transactional, operational, and behavioral sources of data to paint a clear picture of experience drivers
2 – 3 years of experience in a similar role (Customer Experience of Digital focused)
Proven experience measuring analyzing large sums of data
Sr. Manager, Customer Experience & Analytics
By EBG At Miami, FL, United States
4+ years relevant primary research experience
Experience managing projects requiring cross-functional collaboration
Ability to independently manage multiple projects with a high degree of accuracy and attention to detail
Excellent written and oral communication skills
Ticketing and/or Travel & Entertainment experience a plus
Leverage customer feedback to mine and identify demographic and psychographic attributes that help inform UX and marketing decisions
Manager Customer Experience Performance & Analytics
By Southwest Airlines At , Dallas, 75235, Tx $124,550 - $138,400 a year
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
Fully functioning, broad knowledge in:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck *
Potential for annual Profit-sharing contribution toward retirement - when
Pay amount does not guarantee employment for any particular period of time.
Analytics Designer Jobs
By State Street At New York, NY, United States
Demonstrate deep industry knowledge of data visualizations across web and mobile standards to inform decision-making and methodically evolve design practice standards
Demonstrated ability to deliver on assigned responsibilities through commitment to quality and attention to detail.
5+ years of experience in UI/UX or data visualization design roles
Analytical with strong problem-solving skills
Knowledge of best dashboard design principles from people such as Stephen Few
Own client engagement for design of dashboards and reports
Analytics Manager, Customer Lifecycle
By hims & hers At United States
Strong SQL skills with DBT knowledge preferred
Outline the customer journey, and identify levers the business can pull to delight our customer and create sticky experiences
Conduct landscape analyses that distill our knowledge of a customer into easy to understand visualizations, and KPIs
Collaborate cross functionally with analytics teams, engineering teams, and groups of passionate stakeholders dedicated to improving our customer experience
5-7+ years of analytics experience
3-5+ years of experience in customer marketing analytics, in particular experience with customer retention and stickiness
Customer Success Manager, Insights & Analytics
By Profasee At United States
Have relevant work experience in a customer-facing customer success or consulting role, ideally in a SaaS, and or e-commerce + SAAS
2+ years of job experience
Have strong experience with Excel and Powerpoint
Are experienced with eCommerce and / or SAAS
Are a thorough and skilled communicator who loves working with companies to bring out the best in each business
Ensure all account deliverables are done within customers’ requirements
Business Operations Analyst (Customer Analytics)
By Curology At , Remote $65,000 - $95,000 a year
Communicate and present data to all levels of management
Strong proficiency in Excel and knowledge of business intelligence a plus
High level of professionalism and strong presentation capabilities
Comprehensive benefits: medical, dental, and vision insurance for employees; flexible spending account; 401k; mental health & wellness programs
$75 WFH stipend (remote employees)
Home office setup stipend (remote employees)

Are you looking to make an impact in the world of customer analytics? Join our team and help us unlock the power of customer data to drive business growth. With our cutting-edge technology and data-driven insights, you'll be at the forefront of customer analytics and have the opportunity to shape the future of our industry.

Overview of Customer Analytics Customer analytics is the process of collecting, analyzing, and interpreting customer data to gain insights into customer behavior and preferences. It is used to inform marketing strategies, product development, customer service, and other areas of business. Customer analytics can help businesses better understand their customers, identify opportunities for growth, and improve customer experience. Detailed Job Description of Customer Analytics The Customer Analytics role is responsible for collecting, analyzing, and interpreting customer data to gain insights into customer behavior and preferences. This includes developing customer segmentation models, analyzing customer trends, and providing recommendations to improve customer experience. The role requires strong analytical and problem-solving skills, as well as the ability to communicate complex data in a clear and concise manner. Customer Analytics Job Skills Required
• Strong analytical and problem-solving skills
• Knowledge of customer segmentation models and customer trends
• Ability to interpret customer data and draw meaningful insights
• Proficiency in data analysis tools such as Excel, SQL, and Tableau
• Excellent communication and presentation skills
• Ability to work independently and as part of a team
Customer Analytics Job Qualifications
• Bachelor’s degree in a related field such as business, economics, or statistics
• Experience in customer analytics or related field
• Knowledge of customer segmentation models and customer trends
• Proficiency in data analysis tools such as Excel, SQL, and Tableau
Customer Analytics Job Knowledge
• Knowledge of customer segmentation models and customer trends
• Understanding of customer behavior and preferences
• Knowledge of data analysis tools such as Excel, SQL, and Tableau
• Understanding of marketing strategies and product development
Customer Analytics Job Experience
• Experience in customer analytics or related field
• Experience in data analysis and interpretation
• Experience in developing customer segmentation models
• Experience in presenting data in a clear and concise manner
Customer Analytics Job Responsibilities
• Collect and analyze customer data to gain insights into customer behavior and preferences
• Develop customer segmentation models and analyze customer trends
• Interpret customer data and draw meaningful insights
• Provide recommendations to improve customer experience
• Communicate complex data in a clear and concise manner
• Work independently and as part of a team to achieve goals