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Call Center Operator Jobs

Call Center Operator Jobs
By Munson Healthcare At Traverse City, MI, United States
Computer skills with basic knowledge of MS Office products
Basic office and general clerical skills
Two years operational/technical experience with automated communications equipment
High level of customer relation skills demonstrated in previous position(s)
Uses effective customer service/interpersonal skills at all times.
Minimum of two years working with the public
Call Center Operator Jobs
By Zeus Fire & Security At , Honolulu, 96819, Hi
1 year of call center or customer service experience preferred
Notify customers of alarm and or issues with their systems
Dispatch police, fire or guard service as necessary
Process inbound phone calls from customers and employees
Accurately document events for historical records
Answer inquiries by clarifying information; research, locate and provide information
Service Center Operator B | Augusta
By Ryerson At Duluth, GA, United States
Forklift, Overhead Crane, and good computer skills are a plus.
Experience working in a metals warehouse setting preferred.
Assembling material for shipment or machines in accordance with specifications and instructions on orders
Selecting material from specific heats or for physical condition in accordance with instructions on orders
Recording necessary information on receiving tickets or other documents
Perform tallying, stamping, and sorting as required
Service Center Operator B | Charlotte
By Ryerson At Charlotte, NC, United States

Position Description At Joseph T. Ryerson & Son, Inc. we take pride in being an industry leader in metal processing and distribution. Since 1842, it has been our mission to provide our ...

Call Center Switchboard Operator
By First Financial Bank Texas At Abilene, TX, United States
Excellent communication skills and general business knowledge is a must.
Six months experience with a telephone having multiple phone lines is required.
Experience in a high volume inbound call environment such as a call center preferred.
Must have working knowledge of Microsoft Windows.
Maintain calm, empathetic, and courteous demeanor when interacting with varied personalities.
Daily collection, sorting, and distribution incoming and outgoing mail pertaining to the contact center.
Traffic Monitoring Operator/Call Center - 2Nd And/Or 3Rd Shifts Available
By AECOM At , Atlanta, 30309, Ga $19 an hour
Efficient and accurate data entry skills
Working knowledge of and skill set to utilize and operate an ATMS software platform and/or web-based applications
Participate in technical and customer service training and certification activity as required by the program
Previous experience working in a call center, customer service, 911 Operator or dispatching environment
Previous experience working in a position which includes heavy telephone, radio, and computer usage
Effective oral and written communications skills for in-person, radio, and phone conversations
Operator-Call Center - Days - Ne Switchboard Enterprise Dr
By Baptist Memorial Health At , Jonesboro, 72401, Ar
Health insurance, including dental and vision
Health care and dependent care spending accounts
About Baptist Memorial Health Care
Data Center Operator Jobs
By Maryland Courts At , Annapolis, Md $47,061 a year
Judicial Information Systems, Technology Management
Knowledge of basic IBM systems commands, standard IBM messages, and procedures for maintaining productivity.
Knowledge of VTAM, JCL, JES2, MVS, TSO, Unix, Omegamon, CICS.
Knowledge of MS operating systems, RedHat Enterprise Linux, Word 2016, Outlook 2016, and Office 365.
Ability to work weekends, holidays, and various shifts as needed to meet staffing requirements.
Ability to communicate both orally and in writing in a positive and effective manner with end users to solve problems.

Are you looking for a job that offers a great work/life balance? Look no further! We are looking for a Call Center Operator to join our team. You will be responsible for providing excellent customer service and helping customers with their inquiries. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Call Center Operator is responsible for providing customer service and support to customers over the phone. They are the first point of contact for customers and must be able to handle customer inquiries, complaints, and requests in a professional and courteous manner. They must be able to provide accurate information and solutions to customers in a timely manner. Detailed Job Description Call Center Operators are responsible for providing customer service and support to customers over the phone. They must be able to answer customer inquiries, complaints, and requests in a professional and courteous manner. They must be able to provide accurate information and solutions to customers in a timely manner. They must also be able to handle customer complaints and escalate them to the appropriate personnel when necessary. They must be able to maintain customer records and update customer information as needed. Job Skills Required
• Excellent customer service and communication skills
• Ability to handle customer inquiries, complaints, and requests in a professional and courteous manner
• Ability to provide accurate information and solutions to customers in a timely manner
• Ability to handle customer complaints and escalate them to the appropriate personnel when necessary
• Ability to maintain customer records and update customer information as needed
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer customer inquiries, complaints, and requests in a professional and courteous manner
• Provide accurate information and solutions to customers in a timely manner
• Handle customer complaints and escalate them to the appropriate personnel when necessary
• Maintain customer records and update customer information as needed
• Follow customer service policies and procedures
• Monitor customer service metrics and report results to management