Work From Home Customer Success Manager

Overview of the Role:

Our client seeks a Customer Success Manager with proven sales experience and a passion for selling technology solutions.

You will play a critical and active role in growing the company, responsible for sourcing and nurturing new leads through participation in trade shows, events, panels, and other networking opportunities.

As part of the team, you will:

• Understand and assist in managing and mitigating critical risks through tactical plans and actions
• Scope projects, shape engagements, and help define business solutions that best satisfy clients' needs and achieve their desired business outcomes
• Build strong, long-lasting relationships with potential clients, with a remit across industries and a primary focus on a specific metro area
• Plan, implement, and manage lead generation, sales activities, and pipelines to meet annual revenue targets and business goals
• Represent and evangelize our client's unique capabilities to deliver complex, leading-edge, custom software solutions through participation at national and local events, industry tradeshows, panels, and other places where you can meet potential clients
• Present our client's unique value proposition tailored to the needs of our potential clients' senior executives
• Originate and nurture business relationships resulting in engagement opportunities.

Essential qualifications and skills to succeed in this role:

• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations tailored to the perceived needs of our prospects
• Thorough understanding of marketing and negotiating techniques
• Proven track record of achieving sales targets and client retention
• Detail-oriented and deadline-driven
• Advanced English (spoken and written)
• Experience selling nearshore IT professional services and/or services delivered from Latin America is a plus but not a requirement.
• 4+ years of relevant experience as a sales/client solutions agent

In return, we offer:

• PTO, parental leave, and other special leaves
• Competitive compensation package
• Flexible hours - make your schedule
• 100% remote Work from Home
• The ability to work with leading startups and fast-growing companies in the USA
• Work-from-home hardware setup
• International company with diversity and multicultural inclusion