Weekend Receptionist P/T

Description:

The Receptionist serves as an ambassador for the facility by courteously greeting employees and guests of the facility. The Receptionist also answers all incoming calls and efficiently assists the callers or routes them to the appropriate employee.

Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each

state’s specific background check requirements prior to contact with patients/residents.

Essential Functions

• Works closely with the CEO, Business Office Manager, and Human Resources/Payroll designee as well as members of the interdisciplinary team.
• Greets all staff, residents, and guests in a courteous manner.
• Serves as a general resource for information for all facility employees, residents and guests.
• Directs guests and family members to resident’s rooms.
• Assists vendors with questions and/or directs them to the correct person.
• Ensures punctuality and regular attendance for assigned shifts.
• Answers all incoming phone calls to the facility and transfers the calls to the correct person.

Knowledge/Skills/Abilities

• Strong organizational skills.
• Ability to handle high call volume.
• Effective communication skills, combines with friendliness and high energy.
• Ability to proficiently multitask.
• Exceptional customer service skills.
• Proficiency in Microsoft Office products: Word and Excel.

Available Benefits Include:

• Life/Accidental Death & Dismemberment Insurance
• 401(k)
• Medical, dental, and vision insurance
• Flexible Spending Account
• Paid vacation, sick, and holidays (after 90-day Introductory Period)
• Short-term and Long-term disability insurance
• Employee Assistance Program (EAP)

Requirements:

Education

• High school diploma or equivalent required.

Licenses/Certification

• None required.

Experience

• Six months experience in a long-term care environment preferred.