Ward Clerk Jobs

POSITION: WARD CLERK/UNIT SECRETARY

DEPARTMENT: NURSING SERVICE/MED-SURG

FLSA STATUS: NON-EXEMPT

SCHEDULE: 10-12hr shifts. Will include weekend and weekday shifts.

JOB SUMMARY: Under direction and supervision of Supervisor/Charge Nurse of nursing unit, is responsible for manning the nursing station and performing clerical duties, reception duties, and requisitioning supplies, equipment, nourishments, and services from other departments as directed by Supervisor/Nursing Staff.

JOB RELATIONSHIPS:

Responsible to: Supervisor or Nursing Staff

Positions Directly Supervised: None

Regular Contact with: All hospital departments, Physicians, and the public.

UNIFORM COLOR: Aqua

RESPONSIBILITIES AND STANDARDS:

• Maintains a good attendance record and a current health record.
• Able to navigate MS4/Clinical Suites efficiently.
• Will call and request supplies from Purchasing Department as instructed per nursing staff or supervisor.
• Prepares all daily sheets.
• Complies with established policies and procedures.
• Keeps nurses informed.
• Understands the rules and regulations of Franklin Medical Center. Maintains good working relationships.
• Calls someone to assist the patient out of the facility when needed.
• Maintains a current and correct Kardex both in Clinical Suite and in report binder.
• Maintains good working relationships with co-workers.
• All faxed lab, radiology and respiratory results are placed on the chart in a timely fashion.
• Acts in a professional manner.
• Vital signs.
• Can use the intercom system efficiently.
• Will answer all calls promptly, politely, and in a professional manner.
• Knows that repeated absenteeism is a reason for dismissal.
• All other duties as assigned.
• Must be able to take an accurate telephone message. Must be able to relay the messages in a timely and accurate manner.
• Notifies admissions of change in patient admit status.
• Always notifies Nursing Service if ill or cannot report for scheduled shift.
• Will be able to assist physicians and nursing staff as needed
• Does secretarial work for the department head or shift supervisors when needed.
• Disassembles charts
• Maintains patient privacy.
• Will verify before shift is over that all orders have been noted per a nurse.
• Notifies all appropriate units and offices of death as requested per Charge Nurse.
• Keeps all information confidential
• Keeps current in the field of Nursing.
• Transfers.
• Maintains a current diet sheet. Keeps dietary informed of all admits and discharges.
• RN or LPN will sign off order
• Places all lab, radiology and respiratory orders in Clinical Suites (order entry) correctly and accurately and in a timely manner.
• Current and correct Kardex.
• Death.
• Cannot take a telephone order from a physician. Notify a nurse to complete this request.
• Assist with secretarial duties.
• Maintains a clean and safe physical environment.
• Notifies Case Management transfers. If after hours will complete necessary paperwork.
• Admissions.
• Notifies housekeeping as needed.
• Keeps admission packs available at all times.
• Attends annual in-service ( includes fire and safety), monthly staff meetings, seminars when possible
• *Does whatever it takes to his/her job done as long as it is legal, ethical, and moral.
• Passes all information to Charge Nurse or Supervisor obtained via telephone or other means in a timely manner.
• Does all clerical work required.
• Prints vital signs from Clinical Suites every 24 hours and places on the chart.
• Transcribes doctor’s orders.
• Follows dress code.
• All orders must be faxed to the correct departments in a timely manner.
• Requisition for supplies.
• Makes follow up appointment with the patient’s physician office.
• Keeps work area clean and neat.
• Pulls all necessary paperwork.
• Has the ability to perform various clerical duties.
• Keeps current charge cards on all patients in both the supply and IV rooms.
• Maintains good public relations.
• STAT orders must be brought to the attention of the Charge Nurse/LPN IMMEDIATELY.
• Notifies maintenance as needed.
• Answers telephone.
• Notifies Charge Nurse of all admissions.
• Must have excellent telephone manners.
• Sends proper paperwork with patient upon discharge.
• Discharges.
• Cooperates with all departments to achieve goals.
• Keeps available physician order and progress notes on the charts at all times.
• Must maintain professionalism at all times.
• Will greet and help all patients and visitors, politely and promptly.

RELATIONSHIPS AND CONTACTS:

Supervisory Relationships:

Reports to Unit Supervisor or Nursing Staff.

Organizational Relationships:

Maintains contact with departments furnishing supplies and services to the unit.

Uses established hospital and nursing hierarchical structure for problems

grievances.

External Relationships: As directed by Supervisor.

Our benefits include:

• MISSION STATEMENT:
• Long Term Disability - Employer Paid
• Additional Employee Life Insurance
• Competitive Pay
• Short Term Disability
• Medical, RX, Dental, and Vision
• Cancer, Accident, and Heart Policies
• 457B Retirement Plan - Up to a 3% employer match
• Spousal and Dependent Life Insurance
• Gym Discounts
• Basic Life Insurance Policy of $25,000.00 - Employer Paid
• Medical Spa Discounts
• 401A Social Security Replacement Plan - 5% employer match

As an integral part of our community, Franklin Medical Center’s mission is to provide the highest quality health care and customer satisfaction to all those we serve. We are committed to delivering compassionate, capable, and personalized treatment to our patients and their families, always keeping in mind that our responsibility is to the health needs of the people.

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