Vp, John Hancock And Empowering Health And Wellbeing Communications

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Hybrid

The Opportunity

This role will create a visionary strategy for communications that will support John Hancock in the United States as well as our global approach to Empowering Health and Wellbeing. Reporting to Manulife's Global Chief Communications Officer and John Hancock's President and CEO, this role will be a senior member of both the Global Communications and John Hancock leadership teams, working closely with those colleagues to counsel them and integrate business priorities and communications strategy.

As a key member of the John Hancock Leadership team, the Head of Communications will be accountable for the media relations, issues management, corporate positioning, executive visibility, thought leadership, social media, events, and CEO communications. In order, to integrate and continuously enhance our approach to communications across markets and business lines and scale our work for effect, this leader will most notably oversee a team of direct reports while also convening teams within our Global Communications organization.

Key Accountabilities

• Drive and manage executive communications and thought leadership opportunities, including high-profile media appearances/interviews, speaking engagements and industry forums.
• Convene communicators globally who support our various business lines’ approach to Behavioral Insurance and Health, as well as those who bring our Impact Agenda and focus on Empowering Health and Wellbeing to life. Align and scale this team’s work for impact.
• Maintain an open and proactive dialogue with Leadership Teams, supported by regular reporting, on progress against communications goals while sharing perspectives on what is and isn’t working.
• Lead communications in various change management projects such as digital transformation, crisis management, partnerships and mergers and acquisitions. Provide strategic oversight and guidance on all enterprise-wide announcements.
• Ensure timely delivery on commitments made by the communications team.
• Develop, strengthen, and manage strategic relationships with top-tier media, industry analysts and influencers. Leverage relationships to secure strategic media opportunities that advance John Hancock’s business objectives. Represent John Hancock as a primary spokesperson to media groups and individuals.
• Be a strategic advisor to John Hancock’s CEO and the John Hancock Leadership Team. Implement and refine an integrated communications strategy that articulates a proactive vision for engaging colleagues and promoting and protecting our brands. Align this strategy with John Hancock business priorities and the Global Communications strategy, ensuring we are acting as one team in support of our overarching mission, strategy, and values.

Pivotal Experience and Expertise

• Communications Leadership: Deep experience cultivating, developing, and leading a multi-faceted communications function with solid knowledge and exposure of highly regulated or financial services business.
• Global mindset: Experience in senior leadership within a global matrix organization. Experience leading both direct and indirect / matrixed teams that are culturally and geographically diverse.
• Executive Communication/Stakeholder Management: Experience communicating with and gaining buy-in from a broad range of stakeholders, and experience collaborating and working closely with stakeholders to achieve business goals.
• Customer and Digital Savvy: Experience crafting communications in a fast moving, consumer-focused organization. Strong understanding of digital channels and media for communications and experience guiding an organization through significant digital transformation.
• The successful candidate will demonstrate a focus on compelling storytelling and measurable results. A collaborative, transparent leader who can communicate a vision and engage individuals to work towards shared objectives. This role requires a highly visible individual who can collaborate across the company and with key external stakeholders, leveraging relationships and expertise to build trust, credibility, and successful partnerships inside and outside the company.

Leadership Capabilities

• Leads Innovation - experiment, collaborate across boundaries, and scale and invest in new ideas.
• Drive for Results - drive execution, continuously improve the core, and reallocate resources at pace.
• Inspire & Influence – co-create meaning and purpose, engage and energize the organization, and lead through influence.
• Disrupt & Challenge - create possibilities from new thinking, generate disruptive change, and lead change.
• Shape Strategy - anticipate & interpret market changes, envision the future and decide strategic priorities.
• Build Talent & Teams - develop talent, build and develop teams, and strengthen organizational capability.
• Customer Focus - understand and shape customer needs, create distinctive value for customers and build deep customer relationships.

Qualifications

• Ability to lead and influence collaboration, accountability, and innovation across the business and functional areas.
• Sound knowledge of emerging technology and business trends.
• Strong business, strategic, critical, and analytical thinking.
• Strong project management skills with demonstrated ability to plan and manage multiple complex projects concurrently and establish priorities.
• Result-oriented with a proven execution background with ability to multi-task, prioritize multiple initiatives and develop solutions where blueprints may not exist.
• Bachelor’s degree in Communications with an advanced degree or certifications a plus.
• A proven track record of liaising with stakeholders at all levels of the organization.
• Possess the ability to move forward decisively and promptly on projects while at the same time gaining the needed support, buy-in, consensus, and perspectives at all levels in the organization that will lead to widespread stakeholder support of projects.
• Minimum 10-15 years of leadership experience in an executive strategy role.
• Promote innovation and creative thinking to stimulate new product and service market knowledge.
• Superior communication skills, both verbal and written, with varying audiences in a matrixed, geographically dispersed environment.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact [email protected] .

The annual base salary for this role is listed below.

Primary Location

Boston, Massachusetts

Salary range is expected to be between

$211,600.00 USD - $393,500.00 USD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency

Company: John Hancock Life Insurance Company (U.S.A.)