Ux Copywriter Jobs

About the company

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.

Albertsons is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, 22 distribution centers, 20 food and beverage plants and various support offices. We operate in 34 states and the District of Columbia under the Albertsons banner, as well as Safeway, Tom Thumb, Jewel Osco, Shaw’s and many more recognizable names.

Albertsons Companies recently rolled out our Presence with a Purpose work model. Placing a premium on adaptability, safety and family well-being, Presence with a Purpose will help us build a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone, and teams are allowed to make decisions that are best for them.

What you will be doing

The UX Content Writer is responsible for providing UX content throughout Albertson’s Health and Wellness business for use across all channels including web and mobile apps. The UX Content Writer will create new microcopy (e.g., landing page copy, product listings, product detail, menus, definitions, buttons, labels, chatbots, and error messages) and edit existing copy to provide clear instruction to our customers.

This role requires strong microcopy writing skills that are intuitive to customers, in keeping with our brand voice, and easily understood by most anybody, including people of different abilities, ages, gender identities, and backgrounds.

Main responsibilities

• Produce content audits, prioritize content, and develop messaging hierarchy.
• Produce error-free content that adheres to company and brand style guidelines.
• Write clear and action-orientated microcopy that provides a focused and guided experience to our customers.
• Partner with UX research to A/B test all UX copy.
• Partner with UX Research and UX Design to produce customer journey maps.
• Translate product details, user research insights and research, and mandatory legal statements into effective UX copy with a clear call-to-action.

The salary range is $72,1100 to $93,640 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.

Benefits may include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation Pay (accrued based on hours worked) or Flexible Time Off, paid holidays (8-9 days annually), bereavement pay, and retirement benefits (such as 401(k) eligibility).

What we are searching for

• Ability to prioritize multiple tasks to meet all deadlines and expectations
• Detail-oriented with the ability to successfully edit a variety of copy efficiently and effectively
• Highly organized with strong prioritization skills
• Strong written and verbal communication skills, able to communicate to a variety of stakeholders clearly and professionally at all levels of the organization
• Customer service focus and passion
• Must be a self-starter who can work well with change, uncertainty, and various situations (from well-defined to unstructured) and proactively identify business improvement areas and greater efficiencies.
• Bachelor’s degree preferred
• Friendly with a can-do attitude, with the ability to maintain effective business relationships at all levels of the company and business community.
• 8 - 10 years of UX content writing experience
• Ability to take ownership and drive consensus
• Strong computer skills, very well versed in Microsoft Office (MS Word, Teams, Outlook, PowerPoint, and Excel specifically). Experience with Figma is preferred.

What it is like at Albertsons?

Albertsons Culture Principles

Compassion: We always treat each other with kindness and respect

Team: We always support and recognize each other

Inclusive: We always value everyone’s perspective

Learning: We always strive to grow and develop ourselves and others

Competitive: We always act with integrity to win over the customer

Ownership: We always take actions to drive our success

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