Urgent Care Technician- Full-Time- Morehead City

Position Summary

Performs basic ancillary skills to assist provider to meet the specific needs of patients.

Duties And Responsibilities

• Practice excellent patient care
• Other duties as assigned to promote high quality and cost effective patient care and an efficient and productive work environment
• Obtain and document all applicable patient visits
• Maintains clean and sanitized front and back office rooms
• Adheres to established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards
• Treats patients and co-workers consistent with the FastMed Mission statement, Vision, Values and Performance Standards
• Adheres to guidelines and requirements of laboratory and clinical accreditation policies. Perform CLIA waived labs based on manufactures instructions
• Participates in education programs and attends meetings or training sessions as required
• Perform front desk responsibilities; answering phones, check-in, check-out, patient assistance with registration, insurance verification, including extensive EMR (Epic) training.
• Observes and communicates changes in the patient’s condition to the provider on duty
• Bring patients from the waiting room to an exam room in a timely manner
• Set up procedures as trained when ordered by provider; Must abide by all HIPAA and OSHA guidelines
• Must adhere to protocol all protocols as ordered by Chief Medical Officer
• Certified in DOT urine drug screening protocol
• Prepares treatment rooms for examination of patients
• Maintain high ethics and accept responsibility for actions
• Maintain patient confidentiality, including shredding of any patient information
• Participates in the completion of the daily checklist, as well as any assigned duties and tasks necessary to maintain compliance with Federal and State regulations, including documenting fridge temperatures daily on appropriate log
• Makes suggestions to management for improving the clinics performance and patient’s experience
• Triages patients, measures vital signs, and records information on patients' charts
• Performs the essential functions as defined as by the appropriate Skills Competency Checklist
• Notify provider of patients ready for exam, room number, vitals and chief complaint.
• Check all supplies and medications including sample medications for expiration, monthly
• Maintain clear, appropriate and accurate documentation

Required Skills

• Ability to work in a team environment
• Excellent customer service skills
• Basic Computer skills