Universal Banker Jobs

ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.

• The hiring pay range for this position includes an additional $2.00 per hour Cost of Living Adjustment added to your base pay.
• Hiring Pay Range: $22.00 - $25.00 per hour
  • The hiring pay range for this position includes an additional $2.00 per hour Cost of Living Adjustment added to your base pay.
    
• Schedule: Monday - Friday, 8:30am - 5:30pm

Benefits Package Offered (Subject to Eligibility Requirements)

• Professional Development Resources
• Healthcare and Dependent Care Flexible Spending Account
• Short-Term Disability
• Employee Assistance Program
• Health Savings Account and Limited Purpose Flexible Spending Account for High Deductible Health Plan (HDHP)
• Company Subsidized Medical, Dental, and Vision Insurance Available for Employee, Employee +Spouse, Employee +Child(ren), and Employee +Family
• Discretionary Annual Bonus and 401(k) Match
• Tuition Assistance Program
• Free Employee Parking
• Supplemental Life Insurance for Employee, Spouse, and Child(ren)
• Supplemental AD&D Insurance for Employee and Spouse
• Paid Vacation, Sick, and Holiday Time
• Employee Banking Services
• Company Provided Employee Life, Employee AD&D, and Long-Term Disability Insurance

Summary

• Responsible for demonstrating excellent customer service in accordance with Sturm Financial Group’s Mission, Vision, Values. Opens accounts, handles cash transactions, sells/cross-sells bank products and services, and resolves complex customer service issues. Accountable for sales and service activities for assigned branch locations. Proactively seeks new customers through marketing and prospecting. Refers customers to other areas of the company as appropriate.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

• Actively profiles customers to understand their complete financial services needs and recommends products and services based on those needs.
• Cashes checks within assigned limits and stated guidelines.
• Responsible for daily cash settlements of cash and proof transactions.
• Other duties may be assigned.
• Displays knowledge and proficiency in explaining, selling, and administering products; refers customers to appropriate resources within the organization.
• Opens checking, savings, money market and certificates of deposit accounts. Orders check and ATM/Debit cards and provides starter checks for new accounts.
• Identifies customer’s financial needs through in-person efforts, cold calls, referrals, and marketing, while providing strong product knowledge and quality service excellence.
• Responds to customer needs and priorities; establishes effective working relationships with customers; identifies and takes appropriate action on customer needs.
• Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements.
• Identify cross-sell and referral opportunities to broaden customer banking relationships.
• Delivers the quality of service as defined by department standards.
• Maintains current knowledge and consistent compliance with other banking Regulations and bank policies and procedures related to the position.
• Processes paying/receiving transactions and maintains accurate records of all transactions.
• Understands and effectively applies selling techniques to open, develop, and close sales; creates product interest; actively cross-sells products/services; actively pursues potential customers.

Education and/or Experience

• 6+ months prior bank experience performing teller or personal banker duties; or one year cash handling or customer service experience.

Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disabled / Veteran

ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, or any other status protected by federal, state, or local law.

ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage rate history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant’s wage rate history, ANB Bank will not rely on it in determining a wage rate.