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Universal Banker Jobs
Company | M&T Bank |
Address | , Harrisburg, 17111, Pa |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-10-06 |
Posted at | 9 months ago |
Are you passionate about finding solutions for customers?
The East Park branch located at:
4200 Derry Street, Harrisburg, PA 17111
is searching for an experienced candidate to join their dynamic team. Candidates must have excellent customer service experience and at least 1 year of retail cash handling experience.
Starting Salary: $19/hr and up plus sales incentives
We Offer:
- Competitive pay with opportunities to advance your career
- 401k match up to 5%
- Various options for tuition assistance, paid parental and adoption leave, stock purchase, wellness, and employee discounts
- Medical, dental, and vision benefits
- Paid time off starting at 15 days/year with the option to buy more and 12 paid federal holidays
- Receive 40 annual hours to volunteer at organizations you choose
- Much more
Who We Need:
Universal Bankers are the adaptable problem solvers of M&T. You will be an important member of our team as we build relationships with customers, process their transactions, and help them understand products and services available to them. We will provide you with all the training skills needed to be successful.
Your Typical Day:
- Welcome all bank visitors with a warm and friendly smile
- Listen to customers and understand their needs
- Support a diverse environment that supports the M&T Bank brand
- Call existing customers to retain and expand relationships
- Educate customers so they understand the products and services available to them, making recommendations when appropriate.
- Accurately and efficiently process customer transactions
- Work closely with M&T Business partners, when necessary, to ensure all needs are met.
- Complete required training under the Federal SAFE Act
Education and Experience Required:
- High school diploma or equivalent (GED)
- Minimum 1 year experience in any of the following: retail, customer service, tele-sales, or call center
Education and Experience Preferred:
- Professional communication skills and interpersonal skills
- Retail customer services skills
- Technology savvy
- Demonstrated success with cross-selling and referring products and services
- Strong organizational and time management skills
- Bilingual ability is not required but is a strong plus depending on location
Physical Requirements
- Lifting objects up to 30lbs
#Bankteller
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#customerservice
#finance
#customerservicerep
#universalbanker
#banker
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