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Treatment Coordinator Jobs

Company

Dr Lane & Associates
Address , Greensboro, 27410
Employment type FULL_TIME
Salary
Expires 2023-10-16
Posted at 8 months ago
Job Description

At Lane & Associates Family Dentistry, we love to make you smile! We are currently seeking an experienced Treatment Coordinator to join our top notch, fun loving team at our Greensboro office ! We offer:

  • Performance Bonuses!
  • Competitive pay!
  • Paid Time Off & Paid Holidays!
  • Volunteer opportunities
  • Birthday and work anniversary surprises sent directly from the owners
  • And so much more!
  • Employee discounts program at major retailers
  • 401K employer match plan after 90 days
  • Insurance Coverage Plans (Health, Vision, Dental, Life, Disability, HSA/FSA)
  • Half Day Fridays!
  • Company social events & social media campaigns throughout the year!
Lane & Associates Family Dentistry provides 5-star patient care and service in a family friendly atmosphere. Come see why working at Lane & Associates Family Dentistry will make you smile! Join our team today!


Overall Responsibility:
The Treatment Coordinator is essential to ensuring patients receive a 5-star experience. They are responsible for providing excellent patient care that begins with the initial phone call, and includes managing multiple provider schedules, as well as enforcing patient financial obligations, and assisting in dental insurance details related to treatment planning case acceptance.


Key Tasks & Responsibilities:
Daily/Weekly/Monthly Tasks will include, but are not limited to:
  • Checking in patients utilizing Denticon software, and ensuring proper paperwork is given and completed by patients.
  • Enforces the company’s financial policy by collecting and entering payment transactions accurately.
  • Maintaining electronic records privately for patients by scanning/sorting properly
  • Ensure the next day’s schedule is filled for all providers (Doctors &Hygienists)
  • Schedule/Reschedule patient appointments
  • Enters transactions and posts payment at time of patient check-out.
  • Other duties as assigned.
  • Maintain office lobby/waiting room cleanliness
  • Confirm and document patient appointments
  • Verifies insurance coverage and eligibility and updates information into Denticon accurately
  • Managing a multi-line phone system
    • Schedule/Reschedule patient appointments
    • Ensure the next day’s schedule is filled for all providers (Doctors &Hygienists)
    • Gather all patient’s personal/insurance information and update current information on file.
    • Confirm and document patient appointments
  • Gather all patient’s personal/insurance information and update current information on file.
Skills & Attributes:
  • Work efficiently in a rapidly changing environment
  • Strong interpersonal and communication skills
  • Excellent planning, analytical, and organizational skills
  • Professional appearance and manner
  • Computer proficiency
  • Possess a positive attitude and top-notch customer service skills
Job Specifications:
  • High School Diploma or GED
  • Ability to lift 15-20 lbs.
  • Denticon experience is a plus
  • A minimum of 1-2 years’ experience in dental office setting