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Translator - Vietnamese Language Leader

Company

Rakuten Asia
Address , , Vt
Employment type FULL_TIME
Salary
Expires 2023-06-12
Posted at 1 year ago
Job Description
:
Job location: Vietcom bank Tower, Ho Chi Minh
The Localization Group is responsible for the multilingual production of Rakuten Travel’s global website. It will ensure that the localized versions of the website are clear and natural to each target audience by considering the language of the target market to optimize results.
The Vietnamese Language Leader will be responsible for managing and improving the quality of the localized Vietnamese version of Rakuten Travel’s contents.
As the Language Leader, you have a natural command of the language and will ensure that Rakuten Travel’s products are commercially ready, accurate, and appealing to the target audience. In this position, you will establish the guidelines for the Vietnamese language and work together with the Localization Group to set the foundations for translation quality and process.
You are proactive, inquisitive, and able to work flexibly in a changing environment. You are also passionate about providing quality experiences to stakeholders.
This is a chance to be part of a growing team building a new global product for Rakuten Travel. As we are in the early stages, in your first year, you will be responsible for translating and proofreading until we are ready to transition the role to focus on quality management. This will be an opportunity to make an impact and grow within the Localization Group and greater Travel Business.
Responsibilties:
  • Maintaining the quality of the target language
  • Updating language guides and developing processes for continuous improvement
  • Creating and spearheading language initiatives to standardize and improve translations
  • Translating and proofreading from English into Vietnamese
  • Communicating with both the Business Unit and Development Unit and providing feedback
  • Performing QA investigations and documenting feedback and solutions
Requirements:
Required Skills:
  • Strong computer skills
  • At least 3 years of experience in a leadership role and/or leading initiatives
  • Experience using Computer-assisted Translation (CAT) tools
  • At least 3 years of experience working in travel, hospitality, e-commerce, and/or related industries
  • At least 3 years of experience translating and/or writing localized copy
  • Passion for customer service
  • Experience using social media that is native to the target market
  • Bachelor’s Degree
  • Native-level Vietnamese
  • Fluency in English (TOEIC Score: 900 or others)

Preferred/Desired Skills:
  • Proficiency in Japanese or a third language (not essential but would be nice to have)
  • Experience living in Vietnam
  • Strong interest in travel
  • Experience writing localized copy in Vietnamese