Transitions Lead Jobs

Are you a highly organized and detail-focused professional who is passionate about seeing projects through to the finish line? Are you naturally curious and always looking to develop improved processes that make everyone’s lives easier?  If this sounds like you, this may be the perfect fit! 

The Role  

We are looking for a Transitions Lead to facilitate the transitions processes during phase-changes among our growing portfolio of Active Adult Communities. Focused on ensuring a smooth and successful process, the Transitions Lead will assist multiple departments to provide a framework for successful community transitions.

What You’ll Do… 

• Assist with SOX Compliance auditing monthly.
• Assist Director of Transitions, RPMs & VP of Operations on tasks as needed.
• Lead Opening Day for the initial bulk move ins of each community’s first move ins. Ordering move in gifts, recruit team members to assist, work with CM to establish the date, move ins and assigning tie slots so that elevators & parking lots are not overloaded.
• Maintain a Turn Checklist of when each community receives CO, Pool is delivered, Courtyards are delivered, and landscape maintenance can be turned over to operations to avoid voiding the warranty.
• Be onsite day of IT, cable and move in day for the team to lead any service technicians when a problem arises.
• Maintain the Transition Checklist leading the transition of over 200-line items identified between 12 departments for anywhere from 12 or more assets at any given time.
• Attend all Sales Call and lead note taking for reference on the following monthly calls.
• Lead the transition or initiate service of Gas, Water, Electric, Trash, Cable, Telephone, Internet, and any other utility needed for communities in Prelease, Lease Up and Stabilization.

Qualifications 

• Self-aware and coachable 
• Ability to travel up to 50%
• Experience working with vendors, internal/external stakeholders, and colleagues from a diverse range of functions 
• Must be able to physically access all exterior and interior parts of the property and amenities; must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance 
• Agile and adaptable 
• Strong relationship and customer service skills  
• Experience with property management software (Yardi/RentCafe preferred) 
• Flexibility to work nights, weekends and/or holidays when required 
• A high school diploma and a minimum of 5+ years professional administrative experience preferably in multifamily housing, Active Adult, real estate, or hospitality 
• Experience with lease-up properties preferred 
• Purpose driven and passionate about making a difference in other’s lives 
• Possesses strong communication skills with a proven ability to build collaborative partnerships  
• Servant leader mindset 
• Proactive, solutions oriented and accountable  
• Naturally curious and always striving to improve 

Some of the Reasons You’ll Love Working With Us  

• Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals and more 
• Health, dental and vision benefits 
• High employee engagement scores + Best Place to Work award recipient 
• Competitive bonus opportunities 
• Purpose-driven culture; rewarding work 
• 401K retirement plan with robust employer match 
• Generous paid time off 

Sparrow does not accept unsolicited resumes from third-party recruiters or staffing agencies. Agencies are specifically directed not to contact Sparrow employees in an attempt to present candidates. Such correspondence will be blocked and reported as spam. 

About Sparrow 

Founded in 2017, Sparrow is at the forefront of one of the fastest growing housing segments in the nation focused on Active Adult 55+ communities and is now also embarking on a plan to develop “build-to-rent” communities with an exclusive, programmatic equity partner.  Sparrow plans to begin developing conventional multifamily apartments in the near future. 

Sparrow’s mission is to create thriving communities that feel like home.  Through thoughtful design, state of the art construction and highly engaged management, we help our community members build meaningful connections and lead vibrant lives.  Sparrow was founded in Austin with offices now in Dallas, Phoenix and Sarasota, and communities across the southern US.  

Equal Employment Opportunity Statement 

We believe that the unique contributions and perspectives of our employees is the driver of our success. We are deeply committed to creating an inclusive environment where every individual feels supported and differences are celebrated. Sparrow is proud to be an equal opportunity employer and is committed to giving every candidate equal consideration regardless of age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, national origin, or any other characteristic. 

If you’ve gotten to this point, we hope you're feeling excited about the possibility of joining our team! Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes. 

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