Transformation Coach, Midtown Campus

Company Description

When we say “our community” we mean it.

UMMC Midtown Campus, one of two campuses of the University of Maryland Medical Center, has had a long history of working to keep our community healthy and has grown to become a trusted teaching hospital for medical and surgical care in Baltimore City.

Located in Baltimore’s cultural center near the historic Mount Vernon neighborhood, UMMC Midtown Campus is a 180-bed, community teaching hospital with a focus on helping people manage chronic diseases, including diabetes, hypertension, pulmonary conditions, and infectious diseases.

The Transformation Coach provides leadership in continuous improvement efforts throughout the organization as assigned. Facilitates effective, efficient team functions in the delivery of goals and objectives as identified by the Transformation Guiding Team. Ensures all continuous improvement projects, task forces and workgroups, as well as department level continuous improvement efforts, align with our system values: diversity, integrity, compassion, excellence and discovery.

The Transformation Coach is responsible for supporting and mentoring others in defining, scoping and validating projects that align with organizational objectives. Assist process owners in leading multidisciplinary project meetings and workshops to complete project tasks and activities, while driving Lean Leadership, innovation, efficiency and change management skills. Support departmental leaders in monitoring and measuring results. Develop standards and apply benchmarking and best practice applications to support improvement at the team and organizational levels. Facilitate training of Lean, Six Sigma, change management, project management, team building, internal process reviews, and other performance improvement topics. Promote a culture of continuous improvement through mentorship, coaching and change leadership.

Qualifications

Education and Experience

• 2-4 years’ experience facilitating process improvement teams/ role as a change agent
• Lean / Six Sigma Black Belt (Preferred)
• 4 year / Bachelor’s Degree: Engineering, Health Care Administration, Nursing, Business or related field (Required)
• Experience in teaching and instruction of process improvement concepts
• Lean or Toyota Production System training (Preferred or to be acquired within the 1st year)
• Training in continuous quality improvement and process management
• Successful completion of departmental onboarding required within 6 months of hire.
• 2-4 years’ hands-on experience with process improvement methodologies and approaches at an organizational level, including process improvement events

Additional Information

All your information will be kept confidential according to EEO guidelines.