Transcriptionist Jobs

Thank you for your interest in Engle Martin!
We’re hiring a Transcriptionist...
TITLE: Transcriptionist
DEPARTMENT: National Administrative Team
REPORTS TO: Transcription Manager
STATUS: Regular, full-time or part-time; non-exempt
SALARY RANGE: $19-21 per hour
BENEFITS: Dental, Vision, Medical, 401k, PTO, Company holidays, and more
WORK LOCATION: 100% remote
WHAT WE DO: https://www.englemartin.com/services/
Snapshot of the job
The Transcriptionist listens to recorded materials and types the material into written form. Corrections, such as fixing grammatical errors in speech may be necessary. This person is also responsible for a variety of clerical and administrative support tasks and is often required to handle confidential and time-sensitive information.
Your EMpact

• Transcribe dictated reports and translates insurance jargon and abbreviations into their expanded forms.
• Save transcription to the correct file in database and informs adjuster and supporting administrative team of completion.
• Stay abreast of office and company policies, procedures, and practices; participates in ongoing training and development as assigned or approved to assure knowledge and skills remain current and comprehensive.
• Monitor queue for new assignments and is responsible for completing within twenty-four hours according to turnaround policy.
• Follow established policies and procedures related to the disclosure of information, including proprietary or otherwise confidential information.
• Use transcription device to listen to recordings from adjusters dictating property damages, estimates, and other survey summaries.
• Maintain the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to EM and its endeavors.
• Establish and maintain positive working relationships with other members of the organization across departments, divisions, and locations.
• Uphold the values of Engle Martin and Our Foundation.
• Edit documents as necessary by properly applying grammar and punctuation rules, including light revision to verbiage as stated in dictation, as necessary.
• Prepare and file electronic and hard-copy documents, using various software applications as required.
• Adhere to all applicable State Insurance Regulation requirements and other applicable laws, regulations, and standards.
• Compose electronic and hard-copy business memos, reports and correspondence as requested. Proofread documents for accuracy.
• Maintain a weekly log tracking completed dictations.

What We Need From You

• Demonstrates thorough skill set in, or demonstrates ability to quickly master, a variety of office software, including Microsoft Office Suite (including but not limited to Word, Excel, PowerPoint, Outlook, and SharePoint)
• 1-3 years of experience in a transcriptionist role preferred

It would be a bonus if you had the following

• Advanced formatting skills and experience with drafting preparation of memoranda, letters, and reports
• Detail-oriented, and the ability to research, investigate and problem solve
• Trustworthiness, integrity, and personal accountability and adherence to standards of ethical behavior and professional conduct
• Excellent customer service skills
• Excellent transcription and keyboarding skills
• Effective time management and organization skills, with an ability to meet deadlines
• Sound written and verbal communication skills
• Ability to operate standard office equipment
• Tech savvy with the ability to use multiple computer software (i.e., RiskMaster, File Trac)