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Timeshare Escrow Officer Jobs
Company | First American |
Address | Honolulu, HI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-09-03 |
Posted at | 9 months ago |
Who We Are
- Maintain records in the escrow accounting system and customer database.
- Prepare and distribute invoices for title insurance premiums.
- Review contracts and purchase agreements to set up accounts and files according to Service Level Agreements; create amendments and interpret cancellation instructions.
- Calculate title and escrow rates based on transaction type.
- Wire funds and obtain necessary approvals.
- Prepare title insurance policies and distribute according to Service Level Agreements.
- Prepare closing documents on transactions that may have unique features or complicated matters. Perform quality checks on files.
- Works with clients to address escalated customer service issues.
- Problem solving skills
- High School diploma or equivalent
- Knowledge of company operating systems (i.e. FAST)
- Effective communication skills: verbal & written
- Detail / quality oriented
- Strong customer service skills
- 2+ years related experience
- Proficient MS Office skill set
- Ability to work under pressure, manage challenging customer interactions, and remain flexible to changing schedules and demands
- Thorough knowledge of escrow requirements as it pertains to balanced files, good funds, FIRPTA, 1099, HAOPTA and Franchise Tax
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