Teller Jobs

What We Do....

NuMark's mission is to enrich the financial lives of our members. Our growing Credit Union has over 140 employees, nine Chicagoland branches, and over 50,000 combined members. We offer a full menu of financial services from mortgage and auto loans to free checking accounts and business services. NuMark Credit Union is dedicated to putting our members first, treating them like family and helping them do more with their money. We help members get to their fantastic future faster.

What You'll Love About Us....

At NuMark Credit Union, we recognize how vital our team is to the success of our organization. We believe that investing in the wellness and professional development of our people should be at the forefront of how we operate. Our focus is on making employees feel valued and supported because we know a strong team and positive culture is what gives us a competitive advantage in the markets that we serve.

NuMark Credit Union believes in social responsibility. You'll have opportunities to strengthen the communities we serve through volunteer days and fundraising programs. We have partnered with non-profits like the Northern Illinois Food Bank, Toys for Tots, The Bridge Teen Center, Wreaths Across America and other community organizations that make our neighborhoods a better place.

The Benefits....

We want to make sure you're taken care of, which is why we strive to offer competitive and cost-conscious benefits for you and your family. Full Time Employees can choose between several plans from Blue Cross Blue Shield (HMO or PPO), Dental, Vision, 3 weeks of Paid Time Off, Paid Holidays Off, Company Lunches and Parties, Birthday Holidays, Life Insurance (Company Paid), Short and Long Term Disability (Company Paid), 401(k) Savings Plan with Company Match, Flex Spending Account, AFLAC Portable Insurance Plans, Education Reimbursement for Bachelor or Master's Degrees, Employee Assistance Program, Paid Community Volunteer Time and Career Advancement Opportunities.

About The Role....

The Teller Position is a multi-faceted position with primary responsibilities in both the Teller and Member Service areas. The expectations of this job are to build member relationships by providing excellent service and offering products that meet member's needs. The employee must be able to accurately perform receipt and/or disbursement of funds for members, as well as supplying information on services or accounts. Responsible for accurate cash handling and daily balancing of cash drawer. Presents and explains Credit Union services and products for cross sell opportunities.

The position handles routine account maintenance such as change of address, adding, reconciling checking accounts, home banking and payroll issues. Be familiar with problem solving for debit card and online banking member issues. Participates in all Credit Union promotional activities. Shares responsibility for ensuring confidentiality of member information and professional delivery of quality service. This high contact position requires the ability to communicate effectively. Must be able to positively represent the Credit Union.

What You'll Do....

• Responsible for compliance to all BSA policies, procedures and regulations within area of responsibility.
• Handle all member account maintenance including but not limited to address changes, checking account reconciliation, stop payments, home banking and payroll issues.
• Place check orders through online vendor website.
• Interface with members in person or by phone in a professional, friendly, and helpful manner (i.e. greet them, maintain eye contact when possible, and offer additional credit union products and services whenever appropriate). Provides general information to members about Credit Union products and services. For assistance beyond the scope of this position, may direct members to other departments.
• Orders daily cash for their drawer from vault and verifies amount. Encodes checks and prepares deposit for inclusion with branch deposit recap, including the filming of checks and daily work.
• Operates teller terminal and processes transactions directly related to the receipt and disbursement of funds. Accurately balances drawer cash fund to related vouchers and data processing log within time allowed.
• Processes mail and night deposit transactions.
• Processes all transactions accurately and efficiently including deposits, withdrawals, certified/teller checks, bond redemptions, money orders, credit card payments, VISA cash advances, pension and direct deposit forms and basic member inquiries.
• Assure proper maintenance, cleanliness, and security of work areas, desk, and equipment. Stocks work area with supplies and maintains current product and rate information for cross-selling.
• Ensures accuracy and compliance with all applicable laws, rules, controls, and regulations both internal and external.
• Balances Money Orders, and Savings Bonds. Prepares reports for these items.

The Knowledge, Skills And Abilities You'll Need....

• Strong knowledge of credit union services
• Willingness and ability to substitute at other local branches if requested.
• High School Degree
• Previous cash handling and customer service experience required
• Must possess strong, positive interpersonal skills and be able to communicate effectively
• Prefer a minimum of one year of credit union or banking teller experience
• Demonstrate strong keyboarding skills
• Ability to cross-sell Credit Union products at every opportunity
• Knowledge of basic math skills
• Ability to accomplish all tasks in a timely manner
• Accurate data entry and cash handling procedures

Equal Opportunity Employer....

At NuMark Credit Union, we are proud to be an equal opportunity employer focused on the development of and inclusive workplace. We are committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, we consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Job Posted by ApplicantPro