Teller (Full-Time) - Crete

Position Summary: The Teller serves as the primary point of contact for customers and non-customers and provides outstanding customer service throughout the interaction. They perform a variety of customer transactions on a daily basis, provide information, resolve issues and look for opportunities to strengthen the customer relationship through suggestion of other bank products and services.

Hours: Full-Time (40 Hours), Monday – Friday, 8:30 AM – 5:00 PM, & Saturday, 8:30 AM – 12:00 PM

Essential Functions :

• Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
• Demonstrate compliance with all bank regulations for assigned job functions that apply to designated job responsibilities.
• Accept and accurately process all financial transactions.
• Provide excellent customer service by providing answers and assistance for customer questions, and concerns.
• Perform other job related duties as assigned.
• Learn and maintain knowledge of products, fees and policies, and stay current on offerings to make product suggestions.
• Work on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
• Cross sell other bank services and refer customers to other departments to help achieve goals set by management.
• Regular and reliable attendance is an essential function of this position.
• Understand and adhere to all bank policies, laws and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
• Maintain responsibility for cash drawer and follow proper balancing procedures.

Qualifications:

• Cash handling experience preferred.
• Accuracy and attention to detail.
• Effective communicator – promotes Union Bank’s customer service philosophy.
• Ability to work independently and exercise good judgment.
• Basic math skills and proficient computer skills.
• Fluent in Spanish preferred or a plus
• Previous sales and customer service experience preferred.
• High school diploma.

Working Environment

Indoor work – not exposed to outdoor elements or hazards

Ability to stand and/or walk for prolonged periods of time

Some sedentary work lifting and/carrying up to 50 lbs. occasionally.

PLEASE VIEW THE APPLICANT

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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