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Company

Popular Bank
Address , Guaynabo, Pr
Employment type FULL_TIME
Salary
Expires 2023-07-26
Posted at 1 year ago
Job Description

At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.


Are you ready for a rewarding career?

Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular.

Come and join our community!

Full Time Opportunity

Location: Altamira, Guaynabo

General Description

Receive and generate calls to customers and prospective clients, to guide and offer the Popular products. Identify the needs of each client to achieve sales goals. Among the products to offer, there are the following: loans, credit cards, reservation lines, IRA accounts, among others. Comply with the assigned work schedule and with the measurement requirements established by the unit. This position has incentives if sales metrics or goals are met.

Education

24-60 Bachelor's degree credits approved

Essential Duties and Responsibilities

Analyzes customer needs and evaluates the different Popular product alternatives available to meet them. Guide and offer the customer the right products. Promotes the cross-selling of financial products and services. Provide information on products and services offered by Popular, such as loans, credit cards, lines of credit, payments to suppliers, balance inquiries, and others.

Experience

At least two years of related experience.

Other Qualifications

Excellent customer service skills, including telephone skills and telephone etiquette.

Excellent sales skills.

Persistent and results oriented.

Ability to identify customer needs and sales opportunities.

PC Skills including knowledge of Windows Microsoft Office Applications (Word, Excel, Power Point, etc.).

Detail-oriented with analytical skills.

Excellent oral and written communication skills in English and Spanish.

Work Schedule

Monday to Friday from 9:00AM to 6:00PM.

Competencies

Accountability
Analytical Discipline
Collaboration & Teamwork
Change Agent
Customer Centric
Self Development
Business Excellence
Character

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.


If you have a disability and need assistance with the application process, please contact us [email protected]. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.


As Puerto Rico’s leading financial institution, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.


If you are a California resident, please click here to learn more about your privacy rights.

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Popular is an Equal Opportunity Employer

Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.



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