Telehealth Clinician Manager Jobs

WHO WE ARE

Planned Parenthood Association of Utah (PPAU) is a non-profit family planning agency and a leader in sexual and reproductive healthcare, advocacy, and education in the state of Utah. We provide high-quality, affordable sexual and reproductive health care for Utahns/people in eight health centers across the state.

At PPAU, care is much more than the health, education, and advocacy services we provide; it’s the way we approach our world with compassion and a constant desire to improve. We care with kindness, respect, and are passionate about helping adults and teens of all genders, sexual orientations, races, religions, ethnicities, abilities, and cultural backgrounds lead healthy lives.

The Telehealth Clinician Manager is a board certified and licensed Nurse Practitioner who is licensed in the State of Utah. The provider conducts patient assessment, education, counseling, and triage over the telephone or other forms of interactive media. With the collaboration of the Medical Director and the Telehealth Manager, the Telehealth Clinician Manager is responsible for developing and expanding the organization’s telehealth services in addition to providing patient care. As a member of the clinic team, they participate in the development implementation of processes to provide quality patient care.

This position is part-time (20 hrs.) of which 8 hours will be administrative and 16 hours will be patient care.

We are committed to building an inclusive workplace that values diversity and inclusion and reflects the diversity of our communities and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.

Job Duties:

• Attend training and continuing education courses as needed to maintain licensure.
• Work with Medical Director and Telehealth Manager to build and expand telehealth services affiliate wide.
• Prescribe medication and order diagnostic tests as needed.
• Collaborates and audits with billing and compliance to ensure provider adherence.
• Participate in quality improvement initiatives to help improve the overall efficiency and effectiveness of the telemedicine program.
• Participates in RQM committee activities including chart reviews of remote visits, adverse event tracking.
• Collaborates with telehealth manager to build provider schedules.
• Establish a rapport with patients to build trust and confidence, providing education on their condition and treatment options.
• Follow up with patients after appointments to ensure they are adhering to their treatment plan and to answer any questions or address any concerns.
• Completes competency assessments and ongoing preceptorship of telehealth providers.
• Provide high-quality patient care via telemedicine technology in accordance with state and federal regulations.
• Builds and manages updates to clinical algorithms for intra-clinic and extra clinic telehealth services.
• Training telehealth providers on NextGen telehealth documentation and clinical pathways.
• Maintain accurate and detailed medical records for each patient.

What We're Looking For:

• Experience providing medical care via telehealth.
• 2+ years clinical experience in Reproductive Health preferred.
• Strong customer service skills.
• Adhere to the timeline and completes all required PPAU, PPFA and state mandated trainings.
• Strong communication skills (written/verbal/presentation).
• Current Utah license as an Advanced Practice Registered Nurse (APRN) or Physician’s Assistant.
• COVID-19 vaccination and yearly influenza vaccination required.
• Detail oriented, with the ability to manage multiple tasks in parallel on an ongoing basis.
• Bilingual in Spanish preferred.
• Experience with underserved populations preferred.
• Professional, self-motivated, results oriented.
• Ability to effectively use organization’s computer systems.

We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone.

The salary for this position is $ 5 4.33 - $61.00 an hour.

Here is a snapshot of the benefits we provide:

As a mission-driven agency, PPAU is not only hyper aware of but also deeply invested in putting people first. We welcome, embrace and celebrate all people regardless of gender, gender-identity, age, race, disability, nationality, ethnicity, faith, or sexual orientation.

No matter what experience you have reproductive rights we encourage you to apply. At PPAU we believe that experience comes from a variety of places. We look for individuals who thrive on challenges, are passionate about doing good, and believe that collaboration and diversity are necessary for success.

Show us how your experiences have shaped you and how you can contribute to PPAU in our mission to provide access to high-quality inclusive and comprehensive sexual and reproductive health care services to all people — with respect and compassion;. We can’t wait for you to share with us your personal story!

WHY WORK AT PPAU?

In addition to competitive wages and a comprehensive benefit package, being part of the PPAU team means providing all Utahns with the opportunity to move through their sexual and reproductive lives as safely, confidently, and healthily as possible.

Planned Parenthood Association of Utah is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic.

Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Our Commitment to Inclusion, Diversity, Equity, and Access: PPAU believes sexual health is essential to every person’s overall health and well-being. We are taking focused steps to make progress as an organization that better reflects our patients and embodies cultural humility. We are wholeheartedly committed to this work.