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Telecaller Jobs

Company

Regalo Kitchens Pvt. Ltd
Address Delhi, Delhi, India
Employment type FULL_TIME
Salary
Category Architecture and Planning,Retail Office Equipment,Furniture and Home Furnishings Manufacturing
Expires 2023-05-30
Posted at 1 year ago
Job Description
Responsibilities


  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Process orders, forms, and applications.
  • Answer calls professionally to provide information about products and services, or obtain details of clients.


Requirements


  • Ability to handle pressure.
  • Good communication skills.
  • Good interpersonal skills.
  • Graduation is mandatory.
  • Ability to listen and problem-solving skills.