Technician, Urgent Care Jobs

Job Summary:

Provides clinical and technical support services to providers and professional nursing staff in the Urgent Care department and/or Clinical Decision Unit in order to assist in provision of patient care, improve efficiency and optimize clinical outcomes.

• Performs other related duties as assigned.
• Coordinates flow of patients in the department to optimize throughput; keeps patients apprised of delays.
• Additionally, inserts foley catheters, performs complex splinting and performs venipuncture for the purpose of drawing blood or inserting a saline lock.
• Verifies eligibility and demographic information for both new and existing patients and, when necessary, inputs data in accordance with pre-enrollment and non-status change procedures.
• Collects, secures, and accounts for payments received from members, in compliance with established procedures.
• Provides and reviews written instructions with patients as appropriate.
• Performs all skills required of the Clinical Assistant.
• Observes patients in the department and notifies the provider and/or RN immediately if patient appears in distress.
• Ensures that established standard supply levels are maintained and orders supplies as directed by the Clinical Operations Manager or lead RN.
• Prepares patients to see the provider; assists prior to, during, and following examination as needed.
• Cleans equipment following established organizational guidelines.
• Maintains examination and treatment rooms and other clinical and reception areas.

• Per the National Agreement, current KP Coalition employees have this experience requirement waived.
• Minimum two (2) years of experience as an Emergency Department technician, Emergency Medical Technician or military medic required OR equivalent combination of experience as an Urgent Care Clinical Assistant and completion of training on required skills.

• High School Diploma or General Education Development (GED) required.

• Current American Heart Association BLS certification required.
• IV certification required within 6 months of hire.
• Certified Nursing Assistant only required for the state of MD.

• Must be able to work in a Labor/Management Partnership environment.
• Requires bending, lifting greater than 20 pounds, pushing wheelchairs/stretchers.

• N/A