Team Member - Jordan Creek

Objective
TEAM MEMBER JOB DESCRIPTION
Team members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction, resolving complaints, and addressing any questions or comments that guests may have while present at Kids Empire.
Team members perform many tasks with the families throughout the amusement park to ensure the guests are having an excellent and safe time, while at Kids Empire.
Essential Job Functions
Attends customers as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the amusement park.

Operates the check-in process by having guests sign the liability waiver.

Cashier responsibilities; receiving payments and keeping track of all cash and credit transactions.

Organizes the refrigerator with drinks, snacks, chips, and ice cream.

Walk the floor regularly to monitor if there are no unsafe hazards present and if guests are following the park attendance rules, regulations, and guidelines.

Clean restrooms and sanitize all park structures ie tables, chairs, and playground structures.

Schedule and coordinate family events and assist those events to operate efficiently.

Must be able to work in a noisy environment created by guests such as children yelling and music.

Must be able to tolerate a fast-paced work environment during peak hours.

Must be able to maneuver in small play areas

Other Duties As Assigned REQUIREMENTS
Work weekends and holidays

Ability to maintain an upbeat positive attitude with children

Operate an IPad

Good communication skills

Customer service skills and conflict resolution skills

Leadership skills

Work independently

Read and write in
English
Physical Demands
Stand, walk, bend, and twist constantly.

Frequent bilateral hand movements.

Must be able to lift 25lbs

Good finger dexterity.
About KIDS-EMPIRE: Who are we? We are a fast-growing children's indoor playground facility with abundant growth opportunities. With 43 locations across 11 states and growing.