Tax Researcher Jobs

Believe in what we do. Value who we are.

Tax Researcher
Full-time and seasonable opportunities are currently available

About NATP
The National Association of Tax Professionals (NATP) is the largest association dedicated to
equipping tax professionals with the resources, connections, and education they need to
provide the highest level of service to their clients. 23,000 members rely on NATP to deliver
professional connections, content expertise, and advocacy that provides them with the support
they need to best serve their clients. The NATP headquarters is located in Appleton, WI. To
learn more, visit www.natptax.com.

The Tax Researcher is responsible for taking incoming federal tax-related questions, primarily
by phone, from members and non-members, researching their question(s), and providing timely
and relevant documented follow-up.

What You Do
These duties are not meant to be all-inclusive and other duties may be assigned.
Ambassador of NATP Values – Excellence, Respect, Inclusion and Belonging, Passion
Primarily via phone, communicate with members/non-members to understand their

challenging federal tax questions by asking probing questions and documenting relevant
facts and circumstances.

Verify and update member information, if needed, while recording payment or member
benefit.

Research and follow up with members, clearly documenting findings in relation to the
member inquiry.

Create and proof tax-related material in an understandable and readable format; moderate
eLearning events and act as subject matter expert in areas of expertise, as needed.

Remain current and expand tax knowledge by reading tax updates, attending tax seminars
and workshops, and researching new topics of interest.

What You Bring
Strong tax research ability utilizing numerous technical tax tools
Strong written and verbal communication and customer service skills with the ability to

simplify complex situations and provide clear follow up
Intermediate computer skills utilizing numerous technology platforms and Office365

experience
At least three years of federal tax experience and the ability to understand and interpret tax

code, regulations, theory, and apply in practice
Bachelor’s degree in accounting or associate degree and equivalent experience is highly

desired
What Makes You Stand Out
Enrolled Agent (EA) or Certified Public Accountant (CPA)

Individual and broad business tax knowledge

Success Factors
Accurate and timely follow-up, NPS, number of questions completed
Work Environment
Work is performed in an office environment with minimal exposure to injury. Routinely using
basic office equipment including phone and computer are essential. Work hours are normally
Monday through Friday and will usually average 40 - 45 hours a week. Extended evening and
weekend work may occur during tax filing season and occasionally to meet the needs of the
business. Telecommuting is an option.

The National Association of Tax Professionals (NATP) is an Equal Opportunity Employer. The policy of
NATP is to extend opportunities to qualified applicants and staff on an equal basis regardless of an
individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual
orientation, gender identity, transgender status, physical or mental disability, protected veteran status,
genetic information, pregnancy, or any other categories protected by applicable federal, state or local
laws.

NATP is an equal opportunity employer (Minority/Female/Disabled/Veteran)

If you require a reasonable accommodation as part of the application process, please contact HR at
[email protected].

3517 N McCarthy Rd  Appleton, WI 54913