Systems Administrator (Lms) Jobs

Founded in 1890, Whitworth has consistently ranked among the top regional colleges and universities in the West. Whitworth University has an enrollment of more than 3,000 students and offers more than 100 undergraduate and graduate degree programs. With strong liberal arts undergraduate and graduate programs, Whitworth unites a robust commitment to Christian mission and service, academic rigor and care for students.

Whitworth University's 200-acre campus of red-brick buildings and tall pines offers a beautiful, inviting and secure learning environment.

A community of committed Christian faculty and staff employees carries out the university's mission "to provide its diverse student body an education of the mind and heart," equipping its graduates "to honor God, follow Christ and serve humanity."

The incumbent systems administrator oversees the learning management system (backend and GUI), Ally, and the video management system. The successful candidate will also serve faculty, staff and students in the development and use of integrations, instructional technologies, software applications. The best part of the job is you will have the opportunity to join the Information Systems team, a group of dedicated and passionate technology professionals who share their wisdom, skills and talents in service to the mind and heart mission at Whitworth University.

Learning Management System and Ally Administration (backend and GUI) | 30%

• Oversee the daily operations of the learning management system and Ally
• Archive and delete previous semester courses
• Research, test and evaluate updates prior to moving to the production server
• Import, export and copy courses
• Troubleshoot system, course and end user issues
• Integrate, manage, evaluate and resolve issues with user accounts, course enrollments, course assignments and student enrollment that flow from Ellucian Colleague
• Participate in Blackboard user communities and administration user groups
• Monitor, evaluate and track application updates, known issues and storage
• Assist faculty and administration with reporting and academic dishonesty
• Research, evaluate, test, integrate, update, manage and resolve LTIs, APIs, building blocks and other application and system integrations
• Create documentation
• Utilize data analysis tools
• Create and assist faculty, staff and students with system, non-automated courses and enrollments
• Review and analyze daily log files
• Communicate impactful outages, upgrades and changes to the campus community

• Research, create and deliver physical and digital materials in the use of the learning management system, instructional applications and instructional technologies for faculty, staff and students
• Assist students with connection and the use software applications and integrations
• Email, phone and face to face support for instructional applications and instructional technologies for faculty, staff and students
• Coordinate and maintain department webpages
• Assist in the research, evaluation and planning of instructional resources to support faculty and students in the advancement of teaching and learning
• Assist in consultation with faculty in best practices, pedagogical use of instructional technologies and design
• Schedule and conduct workshops for faculty, staff and students in the use of the learning management system and instructional applications and technologies.

• Monitor, evaluate and track application updates, known issues and storage
• Assist faculty, staff and students in the operation and use of the lecture capture system
• Troubleshoot system, course and end user issues
• Oversee and manage the daily operations of the lecture capture and streaming system
• Utilize data analysis tools

• Assist and collaborate with members of the TISS and IS teams
• Interact and collaborate with vendors
• Other duties as assigned.

• Demonstrated growth in cultural competence, awareness of societal and structural inequities and proven experience in effectively establishing relationships and positive communications with students and other constituents across multiple dimensions of diversity including, but not limited to, race, gender, varying abilities, nationality, sexual orientation, gender identity, class or religious perspectives
• Knowledge of relational databases
• Proficiency in Microsoft Office applications
• A commitment to the educational mission of Whitworth University as a comprehensive Christian liberal arts university affiliated with the Presbyterian church
• 1-3 years of learning management system administration (backend and GUI)
• Experience with LTIs, APIs, and building blocks
• Excellent oral and written communication skills
• Experience with lecture capture and streaming systems
• A personal commitment to the Christian faith and to the integration of faith and learning
• Bachelor’s degree in information systems, computer science, information technology, or related field, significant experience in technology and instructional technologies may be considered in lieu of academic degree

• Ability to work with and communicate effectively with university administrators, staff, faculty and students from a variety of backgrounds, a variety of disciplines and with differing levels of technological expertise
• Basic working knowledge in system software, device software, image, audio and video editing so various software applications and instructional technologies, manage projects, write documentation and conduct workshops in various formats
• Ability to work on and manage independently as well as function as a member of a team
• Understanding of various pedagogical appropriate delivery, and the application of technology to teaching
• Ability to manage multiple tasks and projects
• Conduct faculty/staff support variety of devices, applications and pedagogical topics.
• Understanding of Blackboard SaaS system administration (back-end system and GUI), daily operations and database structure

Whitworth University is a place of fearless intellect and unconstrained commitment to the Christian faith, equipping its students to “honor God, follow Christ, and serve humanity.” Whitworth believes that integral to its core mission is modeling love and understanding across racial, ethnic, gender, socio-economic, sexual orientation, religious and other expressions of human difference. As a result, Whitworth recognizes that a diverse community is central to our mission as a liberal arts university committed to educating and developing critically thinking students. Whitworth emphasizes personal development and encourages students to understand the impact of behavior on the greater community. Whitworth encourages questions and embraces ambiguity.

Looking for resources to help with writing a faith statement? Check out our faith statement resource page for more information.

Learn more about our shared work to achieve and sustain inclusive excellence HERE.

Whitworth complies with all federal, state, and local nondiscrimination laws that are applicable to religious nonprofit institutions and does not engage in unlawful discrimination on the basis of race, color, national origin, age, sexual orientation, sex, or disability. With our Christ-centered commitment to building a diverse and inclusive community, the university encourages applications from populations underrepresented at Whitworth including members of racial/ethnic communities, women, and persons with disabilities.

Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.

It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.

Whitworth University provides a robust offering of benefits and services to enhance the quality of life of its faculty and staff. Employees who are eligible for benefits may participate in health plans including medical, dental, and vision; a generous retirement plan (up to 8% employer match); life insurance and long-term disability insurance. Well-being services include spiritual enrichment, the employee assistance program, and free access to the University Recreation Center and the Megan E. Thompson Aquatic Center. Free tuition for employees and tuition remission programs for spouses and dependents round out the offerings. Additionally, Whitworth employees enjoy 17 paid holidays each year.