System Engineer - Physical Security - Dod

Leading global firm that provides good compensation and benefits, work/life balance, professional and collaborative culture, stability and long term growth.

Essential responsibilities and activities include but are not limited to:

• Documenting Service Requests in ticketing system and ensuring tickets are closed as issues are resolved.
• Performing daily enterprise system checks and status checking of communication links.
• Telephone and service desk support of technicians, system operational staff, and customers
• Performing device programming and configuration changes requested by the client.
• Performing daily archiving of events, alarm acknowledgements, and user transactions.
• Performing backups of databases.
• Design and Installation of existing systems, installation of new systems, and proactive initiatives.
• Providing initial diagnostic troubleshooting and determining root cause of simple network and systems problems.
• Assisting in calls relating to workstations, software, servers, communications, badging, alarm monitoring, etc.

Desired education and qualifications:

• DoD Security Clearance or ability to gain.
• Vendor certifications in multiple IDS, ACS, and CCTV systems (Lenel, Milestone, CCure, Genetec, Bosch, Avigilon, S2, Honeywell, AMAG, etc.)
• Certifications in: Microsoft, VMware, Security +, Network +, AutoCAD, Revit etc.