System Engineer Jobs

Job Title: Senior Systems Administrator / Systems Engineer

Location: Omaha, NE

Duration: Full time

The purpose of this position is to provide maintenance, configuration, and reliable operation of the group’s IT systems. Duties will include installing hardware, software and participating in research and development to continuously improve and keep up with the IT business needs of the group. System administrators also actively resolve problems and issues with computer and server systems to limit work disruptions within the group.

QUALIFICATIONS / PERFORMANCE REQUIREMENTS:

EDUCATION: College diploma or university degree in the field of computer science and five (5) years equivalent work experience.

EXPERIENCE: In lieu of a college diploma or university degree, 8-10 years equivalent work experience.

Essential Duties and Responsibilities

• Work with partners/vendors as needed to implement solutions or resolve issues.
• Modifies or configures existing equipment and systems to meet ever-changing requirements.
• Perform other job duties as assigned with a high degree of flexibility and professionalism
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Assist with procurement for new, IT related hardware and software.
• Logs all activity in the IT ticketing system. Responsible for tracking and closing tickets assigned. Accurately document all information of solutions to issues in the tickets.
• Provide expert 3rd tier support to employees as needed.
• Provides “ownership” of problems through final resolution.
• Must be comfortable with flexible work schedules and 24/7 rotating on call availability.
• Follow all safety regulations
• Analyzes information to determine and recommend new computers and peripheral equipment, and to plan for their layout and configuration.
• Create and maintain documentation in group wiki solutions.

Knowledge, Skills & Abilities

• Expert knowledge of implementing security in a mixed-use environment
• Outstanding customer service skills
• Working technical knowledge of Microsoft Cloud technologies – Azure, Office 365
• Expert knowledge of Active Directory and related components
• Able to work independently AND as part of a global team
• Working technical knowledge of Database technologies – Microsoft SQL Server
• Expert knowledge of virtual environments, specifically VMware
• Be part of a growing, global leader. Our customers expect top quality products and services. It is through continuous IT innovations we create ongoing customer and company success.
• Ability to interact with all levels of staff including senior management
• Working technical knowledge of current network hardware, protocols, and standards, including TCP/IP, Fast Ethernet, RSP, VPNs, 802.1x, etc.
• Expert knowledge of Windows 10, Server 2012, 2016 & Server 2019
• Working technical knowledge of SAN technology (i.e. Synology, EMC)
• Strong organizational and time management skills
• Strong attention to detail
• Expert knowledge of backup software/disaster recovery (i.e Veeam)