Survivor Advocate Jobs

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This position is a Remote position; Candidates must reside in the vicinity of Shreveport, LA; Ruston, LA; Monroe, LA or surrounding area. Assigned cases will be in thes surrounding area.

Academic Requirements: Bachelor’s degree in the following areas: social work, psychology, criminal justice, sociology, or related field of study

Work experience: Personal or professional experience with victims of human trafficking, victims of child abuse and neglect, or youth experiencing homelessness and/or addiction. 2-3 years case management and/or crisis intervention experience.

Summary: The advocate is responsible for using sound professional judgment and best practices to ensure quality case management, mentoring, and advocacy services are provided to the service population, especially in crisis situations, while maintaining compliance with established program, state, and federal standards.

Critical Action Items & Measurable Deliverables:

• Continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety. Assessment must be child-focused, trauma-informed, and meet program quality expectations.
• Provide family preservation interventions, including comprehensive safety planning and clinically informed stabilization planning.
• Ensure immediate responsiveness for all referrals and crises for assigned caseload.
• Comply with immediate reporting and response requirements for safety-related case issues in the field.
• Implement BCFS HHS and program safety protocols including evacuating with children and other staff in case of an emergency.
• Maintain a case load in accordance with agency policies and procedures and licensing and contract standards.
• Meet all federal and state regulatory guidelines and standards that are applicable to this position.
• Unfailingly commit to acting in the child’s best interest, including supporting the child’s relationships with community members and stakeholders.
• Continuously evaluate, develop, and strengthen the quality of rapport with assigned clients.
• Maintain BCFS HHS professional and ethical standards of conduct outlined in BCFS HHS employee handbook including demonstrating respect for agency staff, the service population, and community members and always complying with required dress code.
• Maintain confidentiality in all areas of the service population and program operations.
• Provide feedback and support to crisis line staff to ensure an appropriate response to crisis calls, families’ needs are addressed through best possible supports, and follow ups are conducted as needed.
• Document progress that children and their family/caregivers make toward risk reduction, achievement of service goals and positive case outcomes.
• Participate in workshops, seminars, education programs and other activities that promote professional growth and development.
• Work evenings, weekends and holidays as needed or requested by position supervisor, including on-call assigned shifts.
• Participate in community meetings and actively communicate with stakeholders as required to ensure services are in place.
• Meet all documentation expectations within the program-required timelines.
• Transport clients, when needed, according to program protocol.
• Engage and involve children and their caregivers in the casework process.
• Dispatch within the required time frame to assigned locations, which may include hospitals, police stations, DCFS offices, shelters, community-based settings, or incident locations.
• Compile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policies, licensing and/or contract requirements.
• Participate in weekly case staffing with regional team.
• Maintain a minimum number of daily or weekly contacts with children and families.

Essential Functions:

• Meet all deadlines required by program supervisor and federal partners.
• Conduct comprehensive assessments, develop treatment plans, and make independent decisions in the field regarding the safety and well-being of assigned children and families.
• Participate in weekly face to face or phone supervision with the supervisor.
• Accept crisis calls and provide support to families in crisis.
• Travel approximately 75 percent of time throughout the region, including overnight stays.
• Independently coordinate referrals, service planning and documentation of services for assigned caseload.
• Participate in community meetings and directly advocating with stakeholders for child services.
• Complete in-home family preservation services as assigned.
• Act as a liaison with stakeholders, including legal providers, child protection, law enforcement, federal partners and others, and ensure both program and local protocol are followed.
• Provide comprehensive, trauma-informed service and safety planning, including immediate risk reduction and short-term therapeutic interventions.

Requirements:

• Pass a pre-employment drug screen and random drug screens and always maintain emotional control and professional composure.
• Pass a pre-employment and biennial criminal background checks.
• Demonstrate a working knowledge of all Human Trafficking Interdiction policies and procedures.
• Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
• Provide proof of work eligibility status upon request.
• Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
• Continuously demonstrate the 12 essential characteristics of an effective advocate.
• Work in a fast-paced environment and maintain emotional control and professional composure at all times.
• Demonstrate the ability to:
• Maintain computer literacy required to meet the responsibilities of the position.
• Adapt immediately to changes in the field.
• Demonstrate mastery of comprehensive safety, resiliency, and mental health assessment.
• Communicate effectively in writing and verbally in English. Spanish communication is an asset.
• Maintain current licenses and certificates required for the position including but not limited to: ☐First Aid ☐CPR ☐Emergency Behavior Intervention ☐ Office of the Attorney General Sexual Abuse Program ☐Other:

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

BCFS HHS is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption from BCFS HHS, as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

Here at BCFS HHS, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!

BCFS HHS is an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of BCFS HHS, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.