Surgery Scheduler - Indian Creek Ambulatory Surgery Center

Overview

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:

• We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
• We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
• We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.
• We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.

The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.

Responsibilities

Indian Creek Ambulatory Surgery Center is a state of the art ambulatory surgery center (ASC) jointly owned by the University of Kansas Health System and physician investors, and managed by SCA Health. Indian Creek ASC has 7 operating rooms and 2 procedure rooms and provides patients with services in Orthopedics, General Surgery, ENT, GI and Pain. Indian Creek ASC is a fast-paced, high volume outpatient surgery center that provides exceptional care to all patients; offering a tremendous work-life balance and boasts a culture that is employee and patient focused. Indian Creek ASC is expanding our pain management program this fall to include 4 additional pain management procedural rooms. Join our growing team today!

Teammates of Indian Creek ASC are employed by SCA Health.

Indian Creek ASC is seeking an experienced Surgery Scheduler with a diverse skillset. The Surgery Scheduler will utilize EPIC software to schedule a high volume of surgical, pain management and GI procedures. The Surgery Scheduler coordinates efforts with the Clinical Nurse Manager to ensure equipment and staffing are appropriate for scheduled case load. The Surgery Scheduler is responsible for ensuring that cases are scheduled according to data and in an organized and efficient manner. The Surgery Scheduler must capture complete and accurate patient information, and must learn and recognize insurance information. The Surgery Scheduler develops relationships with physicians, physicians' offices, and Business and Clinical teammates to ensure an accurate and efficient schedule that drives safe patient care throughout the facility. The Surgery Scheduler tracks and monitors cancellations and assists with monitoring and maintain physician block time. The Surgery Scheduler reports to the Clinical Nurse Manager and will cross-train to other business functions as needed. Indian Creek ASC is seeking someone with excellent customer service values as many duties will be customer facing. This role also requires a candidate who is flexible and easily adapts to a fast-paced, rapidly changing environment. Competing demands require someone who is able to appropriately prioritize tasks, and demonstrate attention to detail.

Surgery Scheduler Responsibilites:

• Responsible for preparing daily bank deposits for monies received at the surgery center.
• Cross-training to cover the front desk for lunches, breaks, and extended absences of the Receptionist/Admitting Clerk. The Scheduler shall also be cross trained in medical records, chart preparation, collections, and patient account advocacy duties.
• Responsible for contacting payers to verify patient benefits and obtain necessary authorization.
• Perform other clerical duties as directed by the Business Office Manager.
• Maintains positive communications with the medical staff members and their office personnel.
• Responsible for tracking cancellations.
• Responsible for scheduling all outpatient surgeries and procedures as requested by the physician or the physician’s office staff.
• Promptly communicates any patient problems to the Business Office Manager and/or Director of Nursing.
• Responsible for monitoring and maintaining and releasing block time.
• Responsible for communicating to the Director of Nursing, and other appropriate employees, for same day and next day add-on cases.
• Coordinates efforts with the Director of Nursing to ensure availability of needed equipment, requested staff, and/or ancillary services.
• Prepares and distributes the daily surgery schedule to the Nursing Managers, RNs, Pre-Op and PACU Nurse and Technicians, Business Office Manager.
• Responsible for obtaining and adding patient demographics and insurance information into the billing system.
• Responsible for capturing complete and accurate clinical, demographic and insurance information on patients scheduled at the surgery center.
• Responsible for communicating any potential scheduling conflicts to the Director of Nursing.

Qualifications

Surgery Scheduler Requirements:

• High school graduate or equivalent
• Required: Minimum one (1) year experience in surgery scheduling and/ or procedural scheduling

USD $16.00/Hr. USD $28.00/Hr.