Support Services Lead Worker Evs

At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.
Position Summary
The Senior Supervisor – Facilities may work in any type of facilities location on patient premises. This individual provides supervision at the direction of management on site to coordinate activities of workers and/or service employees engaged in facilities operations or services at either larger complex facilities or locations in the areas of commercial, health care, schools, universities or other establishments. They will coordinate, at the direction of management, key functions and between 3 and 10 employees during the normal course of business. The general responsibilities of the position include those listed below, but CMH may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and patient requirements.
Essential Duties

• Performs day to day assignments in addition to lead duties.
• Applies all applicable OSHA and related local safety requirements to all assigned work.
• Adapts procedures, processes, tools, equipment and techniques to meet the requirements of the position.
• Typically leads 3 to 10 employees.
• May be responsible for taking inventory and supporting the product ordering process.
• Takes an interest and initiative in the development of the facilities team.
• Participates in regular safety meetings, safety training and hazard assessments.
• Assist in training employees.
• Applies knowledge of department policies and procedures, and utilizes a general understanding of other departments' functions.
• Attends training programs (classroom and virtual) as designated.
• Applies some complex skills appropriate for the position.
• Reports all accidents and injuries in a timely manner.
• Serves as a working lead, coordinating activities of maintenance workers or service employees engaged in cleaning
• Assists in ensuring a safe working environment throughout the facility for all employees.
• Assists in monitoring employee productivity and provides suggestions for increased service or productivity.
• Responsible for the coordination of routine responsibilities of subordinates and assigns responsibility for specific work or functional activities as directed by on-site management.
• Responsible for orientation and training of employees.
• May perform other duties and responsibilities as assigned.
• Performs all work in accordance with established safety procedures.
• Ability to adhere to and follow/exercise guidelines pertaining to HIPAA laws and the proper handling and maintaining of an environment where protected health information (PHI) is safeguarded.
• Works with customers to ensure satisfaction in such areas as quality, service, and problem resolution.
• Complies with all company safety and risk management policies and procedures
• Assigns and checks the work of lower-level employees.

Education And Experience

• 1 or more years of related work experience.
• Previous supervisory experience preferred.
• High School diploma, GED or equivalent experience preferred.

Knowledge, Skills And Abilities

• Ability to engage patients and team members utilizing the CMH Experience Standards

I am creating a warming, caring, and non-judgmental environment
I am actively listening and seeking information
I am honest, truthful, and consistent
I am respectful, treating all individuals with dignity and empathy
I am serving as a role model, taking both initiative and ownership when appropriate
I am working collaboratively and demonstrating teamwork
I am resilient and adapt to change in positive ways.

• Maintains high standards for work areas and appearance.
• Must comply with any dress code requirements.
• Ability to maintain a positive attitude.
• Ability to maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers and patient representatives.
• Knowledge of and proficiency in all OSHA and local requirements related to all assigned work.
• Must be able to work nights, weekends and some holidays.
• Ability to use all relevant electronic and communication devices.
• Ability to coordinate the routine responsibilities of staff and resources.
• Ability to communicate with co-workers and other departments with professionalism and respect.
• Willingness to be open to learning and growing.
• Maturity of judgment and behavior.
• Ability to work a flexible schedule.
• Attends work and shows up for scheduled shift on time with satisfactory regularity in light of CMMC time and attendance policy and/or patient operating hours.
• Ability to provide clear directions and respond accordingly to employees.
• Ability to present self in a highly professional manner to others and understands that honesty and ethics are essential.

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!