Support Engineer For Sap E-Commerce

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Support Engineer for SAP E-Commerce, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
Provide production support (data/ code fixes) to SAP Commerce E-Commerce system. Triage and resolve incidents, provide RCA, provide data fixes, and provide code fixes. Work with offshore on handover.
The Team
Our Digital Foundry & Operations works with the Enterprise Operations group to bring a flexible capability and fluid capacity model to the delivery of small technology projects and enhancements.
Qualifications
Required

• Splunk, NewRelic, or similar monitoring/logging tools
• 5 years of experience
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
• Candidate will stay remote but must be in US Central, Mountain or Pacific time zones
• Production Support experience
• SAP Commerce Technical
• Limited immigration sponsorship may be available
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

Preferred

• Direct selling / retail industry experience.
• Onshore/offshore model experience.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.