Supervisory Program Manager Jobs

Summary

The Employment and Training Administration (ETA) contributes to the more efficient functioning of the U.S. labor market by providing high quality job training, employment, labor market information, and income maintenance services primarily through state and local workforce development systems.

This position is outside the bargaining unit.

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Help Duties

• Serves as the chief spokesperson and focal point for overall workforce development system activities and issues within the scope of responsibility of the unit(s)/Division(s). Effectively represents the Department and the Regional Office internally and externally. Effectively communicates Departmental and Agency priorities. Promotes and sustains positive relationships with customers, stakeholders, and partners, to include collaboration with various officials from Federal, State, and Local government agencies, in an effort to build support for the overall ETA mission; works to foster understanding between and among these constituencies about how individual missions, goals, and objectives interact and impact service to workers and employers in the region; maintains ongoing contact with internal and external customers to enhance understanding of the impact of workforce development, employment, and training programs and of emerging issues and trends affecting services.
• Brings together the staff resources of the unit(s)/Division(s) to facilitate the exchange of information. Ensures that staff are knowledgeable of the annual performance metrics, and ensures that products are delivered, and deadlines are met. Ensures that operating plan obligations are met and program performance goals are closely tracked, and prepares suggestions for mid-course corrections. Monitors the performance of the Divisions with respect to the operational plan. Develops and recommends short and long-range program plans taking into consideration management objectives. Communicates work priorities to staff.
• Coordinates the resolution of issues and implementation of action plans as appropriate, ensuring that all unit/Division efforts are strategically aligned in furtherance of developing an effective workforce development system that benefits America's workers and employers. Plays a lead role in strategic planning, policy development, program operations, and performance accountability for the development and administration of the system. Responsible for establishing long- and short-range plans and projects, identifies and resolves critical operating problems, determines the need for and directs the conduct of special studies and management improvement reviews; approves or disapproves proposals and recommendations submitted.
• Manages and directs the work of one or more unit(s)/Division(s). Supervises managers and other employees. Develops robust recruitment strategies; interviews and selects candidates for vacancies and initiates other personnel actions; establishes performance standards, evaluates performance, and rates subordinate supervisors and employees; initiates disciplinary measures and adverse actions as needed; and supports EEO affirmative action plans and objectives. Creates a work environment that encourages and rewards innovative thinking and problem resolution, formal and informal development of staff, and fairness and equity in recognizing and encouraging opportunities for performance awards, professional development, and general assessment of staff needs and capabilities.

Help Requirements

Conditions of Employment

• Requires a probationary period if the requirement has not been met.
• Must be a U.S. Citizen.
• HR to Delete or Add Conditions of Employment individually: (4) Requires medical exam and must maintain physical requirements. (5) Subject to frequent overtime. (6) Subject to a drug test prior to appointment at GS-11 and GS-12 grade levels.
• HR to Delete or Add Conditions of Employment individually: (7) Requires a supervisory probationary period if the requirement has not been met. (8) Requires a valid driver's license.
• HR to Delete or Add Conditions of Employment individually: (1) Subject to pre-employment and random drug tests. (2) Subject to financial disclosure requirements. (3) Subject to geographic mobility.
• Candidate required to obtain the necessary security/investigation level.
• Must be at least 16 years old.

Qualifications

Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

Specialized experience is typically in or directly related to the work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and actual experience to perform successfully the duties of the position, and that is typically in or related to the work of the position.

For the GS-15: Applicants must have 52 weeks (one year) of specialized experience equivalent to at least the next lower grade level, GS-14, in the Federal Service.

Specialized experience for this position is defined as meeting ALL of the below statements:

• Managing program operations, performance measurement, budget and human resources for one or more public workforce programs or initiatives. Applies Uniform Administrative Requirements used in managing Federally funded grant programs.
• Works collaboratively with federal, state, and local government agency officials, and with relevant workforce system stakeholders.
• Experience working with the policy and regulatory framework that establishes the public, USDOL/ETA-administered, workforce development system - operated at the federal, state, and local levels.
• Aligns strategically work unit(s) managed, in furtherance of the broader organization's strategy, priorities, and policies.
• Serves as the chief spokesperson and contact to all stakeholders on compliance and technical assistance matters within the scope of responsibility of the unit(s) managed.

Education

There is no education substitution for experience at this grade level.

Additional information

Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services.

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers. As such, the Department is committed to fostering a workplace and workforce that promote equal employment opportunity, reflects the diversity of the people we seek to serve, and models a culture of respect, equity, inclusion, and accessibility where every employee feels heard, supported, and empowered.

Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

Applicants must meet the eligibility requirements of time-in-grade (52 weeks at the next lower grade), time-after-competitive-appointment (90 days), and minimum qualifications (52 weeks equivalent to the next lower grade in federal service). These requirements must be met within 30 days of 07/06/2023, the announcement closing date.

Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflect your position title, pay plan/series/grade, tenure, and the type of appointment (i.e. competitive/excepted). In some cases, you may need to submit more than one SF-50.

You may not be aware, but in the regulations for agency ethics programs, there are requirements for supervisors. Section 2638.103 of Title 5 of the CFR states: Every supervisor in the executive branch has a heightened personal responsibility for advancing government ethics. It is imperative that supervisors serve as models of ethical behavior for subordinates. Supervisors have a responsibility to help ensure that subordinates are aware of their ethical obligations under the Standards of Conduct and that subordinates know how to contact agency ethics officials. Supervisors are also responsible for working with agency ethics officials to help resolve conflicts of interests and enforce government ethics laws and regulations, including those requiring certain employees to file financial disclosure reports. In addition, supervisors are responsible, when requested, for assisting agency ethics officials in evaluating potential conflicts of interest and identifying positions subject to financial disclosure requirements.

Full Promotion Potential (if applicable): This position is at the Full-Performance Level (FPL).

Supervisory Financial Disclosure (If applicable): This position is subject to the confidential financial disclosure requirements of the Ethics in Government Act of 1978 (P.L. 95-521). Therefore, if selected, you will be required to complete a Confidential Financial Disclosure Report (OGE Form 450) to determine if a conflict or an appearance of a conflict exists between your financial interest(s) and your prospective position with DOL. This information will be required annually.

Telework (if applicable): Position Telework eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs. Employees participating in telework are subject to the terms and conditions of the Department of Labor's Telework Program.

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• Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Employment and Training Administration

200 Constitution Avenue NW

Washington, DC 20210

US