Supervisor, Residential Counselor Jobs

Supervisor, Residential Counselor Category Management Job Locations US-MN-Maple Grove Type Full-Time About Us We are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites located in Rochester and Mankato. With a robust benefits package, career advancement opportunities, and great workplace culture, we value our employees and the work they do each day for our patients and families. Our services span the full continuum of care for patients, with a variety of roles and opportunities for job-seekers looking for more than a job, but a place where you can grow in your career. Responsibilities The Residential Counselor Supervisor is responsible for managing Residential Counselor team to ensure quality patient care is delivered and maintained. Hours for this role are a mix of day and evening shift as well as occational weekends. Responsibilities and Accountabilities: Responsible for staff supervision and management Responsible for professional development Responsible for fiscal management and quality assurance within the Residential Counselor team Sets and demonstrates standards for behavior management, rapport building, and limit setting to provide a safe and positive resident experience Establish supportive and motivational relationships with clients and support an atmosphere of safety and security Responsible for staff selection, evaluation, training and retention of Residential Counselors Consults with Site Operation Directors and supervisors to ensure quality care is provided and documented in accordance with Department of Human Services standards, as well as internal documentation standards Responsible for ensuring staff engage in effective behavior management Responsible for assessment of risk and consultation with the on-call physician to determine changes to monitoring status, or transfer in the case of medical or psychiatric emergency Responsible for active communication with Residential Counselors in order to address any questions or issues that arise regarding resident care that do not rise to the level of on-call psychiatry or administration Meet regularly with Residential Counselors to review and coordinate facility and department activities Share in the responsibility of coordinating emergency coverage or staff absences to ensure proper coverage Participate in rotating After-Hours On-Call shift of one week in length, approximately every other month Demonstrates support and provides leadership for growth, vision and opportunities that are consistent with organizational direction and goals Oriented and educated in gender, cultural differences, and in age appropriate care. Qualifications Bachelor\'s degree required, or equivalent education and work experience One to two years experience working with children and adolescents in day treatment, residential, or other mental healthcare setting is preferred Experience as a supervisor is preferred Experience in crisis de-escalation Must have computer skills using Microsoft Office Products including Word, Excel, Outlook and PowerPoint Ability to communicate clearly and effectively with internal and external staff Knowledge of verbal de-escalation skills Ability to provide back-up for Residential Counselors and perform other direct care duties, as needed Ability to smoothly and rapidly shift between dissimilar tasks Ability to communicate well both verbally and in writing Ability to react quickly and calmly as part of a team to handle volatile and potentially emergency situations Ability to make effective decisions while in stressful situations and circumstances After training, be able to manage disruptive and explosive patients. PrairieCare is a psychiatric healthcare system experiencing rapid growth in the Twin Cities and southern Minnesota. With multiple sites across the metro, including locations in Rochester and Mankato, PrairieCare has quickly grown to become on of Minnesota\'s largest providers of mental health services to children, adolescents, adults, and their families. PrairieCare does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled, and other protected individuals and is committed to a diverse workforce. Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies. PrairieCare does not discriminate against any person on the basis of race, color, national origin, disability or age in admissions, treatment or participation in its programs, services, adolescents and their families. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.