Store Supervisor Jobs

Are you interested in working for the world's largest cannabis market with a footprint that covers the entire breadth of the state of California? Are you someone who wants to be part of the growth of a fast growing industry? At IGS Solutions LLC, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world.

Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best selling brand overall in the California market! We are rooted in California, but we currently have operations in Nevada and Washington with plans to soon expand to Michigan. Additionally, we are currently building distribution networks to future markets in more than 60 countries!

We recognize that our employees are at the center of our success, and we take pride in a corporate culture that emphasizes our core values: Influence, Inspire, Innovate, Win, & Grow.

Our employees come from a wide range of retail backgrounds, each bringing their own unique skills and talents to the table as we work together to continue our incredible growth. If you are interested in partaking in the journey of building a nationally recognized and leading brand, we want to hear from you!

Position Overview

The Floor Lead is responsible for maintaining standard operating procedures at our retail store. This candidate will be an inspiring team member and leader, ready to ensure productivity and quality performance is met to achieve our long-term company vision.

Job Functions

• Applying employee discounts according to the store’s policy
• Checking in with new employees regarding their knowledge, growth, and capacity within position
• Ensure sales associates are following proper cash handling protocol
• Assisting in the store’s opening and closing protocols
• Handling defectives and exchanges according to the store’s 7-Day exchange policy
• Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal
• Conducting energizing daily huddles to inform the team about daily deals, promotions, new drops, slow movers and their prices/selling points
• Overseeing timely returns from breaks
• Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
• Opening registers at the start of a shift
• Assisting in the maintenance of display cases
• Administering and documenting all breaks to employees at appropriate times
• Assisting associates when resolving customer issues
• Applying store credit and discounts according to the store’s policy
• Serving as the liaison between receptionists/sales associates and managers
• Conducting register drops
• Overseeing that each employee does not hit meal penalties
• Ensuring sales associates are putting products back in its original place and tidying their zones
• Training and evaluating new receptionists/sales associates to ensure they can abide by all company’s standard operating procedures
• Other duties as can be assigned by management and are not limited to the following: Conducting supply inventory counts, ensuring employees are punching in and out appropriately, issuing walkies at the beginning of the shift, and confirming all walkies have been returned at end of shift.
• Monitoring the shop’s milieu by ensuring that front-line employees are always shouting their WELCOME’s; the overall vibes are upbeat and cheerful, and customers are leaving 100% satisfied with plans to return
• Coordinating bathroom/water breaks for employees accordingly
• Promote an environment and culture that is focused on positive and healthy interactions
• Assessing all employees’ performance to ensure they are all meeting targeted observation goals for the day in order to improve store’s financial/operational performance
• Help build an exceptional team that will uphold and deliver our mission, vision, and goals to employees and customers
• Documenting diligently of all reception/sales associate observations (areas of praise/growth) and reporting notes to management team

Qualifications

• Minimum 21 years of age
• Open availability preferred (must be able to work 2 weekend days Fri-Sun)
• 2 years of leadership experience

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 20 pounds at times
• Be able to stand for prolonged periods of time, bend, kneel, squat, and twist

Salary

$18 USD per hour

About STIIIZY

STIIIZY is revolutionizing the cannabis industry by creating a product portfolio that is best in class from technology (device) to flower (extract). The signature STIIIZY proprietary delivery system offers a discreet experience built for portability and convenience and the premium quality concentrates uphold a high level of potency and purity. With a world-class team of cannabis pioneers and passionate professionals, STIIIZY is setting the industry standard to influence and inspire through a truly innovative approach.

Benefits

Equal opportunity employer

STIIIZY is an Equal Opportunity Employer.