Store Associates Jobs

Goodwill Industries of Central Oklahoma is seeking individuals to help grow our mission- We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our communitys donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence. We invite you to take the first step in making a difference by applying to a position with Goodwill. JOB SUMMARY: To provide excellent customer service to internal and external customers and perform a variety of general store duties including collecting, sorting, processing and selling merchandise. This is not a supervisory role. Starting Pay: $11.60 per hour ESSENTIAL JOB FUNCTIONS:

• The ability to push, pull and lift up to 50 pounds, or more with assistance.
• Ability to speak, read and write the English language.
• Maintain store housekeeping to Agency standards.
• Perform general sales floor/production area duties and cross train in all work areas.
• May work part time or full time at the discretion of management. NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
• Works in climate controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
• Basic math skills.
• Provide excellent customer service to customers and donors.
• Excellent verbal and written communication skills.
• Perform other duties and projects as required by management. QUALIFICATIONS:
• Attend training as required
• Employee is required to operate a computer.
• Assist in loading and unloading of Goodwill trucks and trailers.
• The employee is required to handle textiles and donated goods and must be able to move stock onto or off shelves. WORK ENVIRONMENT:
• High level of attention to detail.
• Prior customer service experience, preferred.
• Communication
• Moderate noise level.
• This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, smelling and visual acuity.
• Good time management skills and demonstrate adherence to timelines and schedules.
• Properly distribute items from the back room to the correct areas of the.
• Live the Values
• Adhere to cash handling procedures as outlined by Agency procedures.
• Good decision making skills.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately. ADDITIONAL RESPONSIBILITIES:
• Ensure security of all company assets and donations.
• Punctual and dependable attendance.
• Good interpersonal skills: able to work well with a wide range of people. PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Must be able to perform tasks according to work instructions.
• Clean the store, the dressing rooms, and the bathrooms.
• Reliable transportation and communication, required. CORE COMPETENCIES: To perform the job successfully, an individual should demonstrate the following:
• Abide by the policies and procedures as set forth by Goodwill Industries of Central Oklahoma.
• Customer Focus
• Results Driven
• Job Skills Knowledge KNOWLEDGE, SKILLS, AND ABILITIES:
• High school diploma or GED, preferred.
• Clean and straighten items on the floor.
• Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
• Strong organizational skills and the ability to work on several projects at once.
• Greet and assist all donors/customers while directing complaints to management.
• Strong sense of internal and external customer service.