Sr Health Information Clerk

Description

• Part-time, 16 hours/week

Summary
The primary role of the Senior Health Information Clerk is to manage the life cycle of the legal medical record after patient discharge. Performs retrospective record analysis to ensure all information is complete and in accordance with regulatory and hospital requirements. Assists with processing birth and death certificates (birth certificate completion only applies to the following hospitals: Cadillac, Charlevoix, Grayling, and Munson Medical Center). Point of contact for Advance Care Planning documentation verification. Provides general clerical assistance.
Entry Requirements

• Ability to work independently and as a team player.
• Experience in any of these applications is preferred: PowerChart, Kofax scanning, Electronic Birth Certificate, Dolbey transcription/dictation system.
• Proficient computer skills in Microsoft Office and general internet usage.
• Secondary level courses in medical or business programs are preferred.
• High school diploma or equivalent is required.
• Effective verbal, written and interpersonal communication skills.
• Multi-task with extreme attention to detail.
• Within the first 6 months of HIM employment, successful completion of basic Medical Terminology and customer relations education (e.g. AIDET or approved nThrive course) will be required.
• A minimum of one year clerical experience preferably in healthcare, but not required.

ORGANIZATION
Reports to the Regional Manager of Health Information Management.
POPULATIONS SERVED COMPETENCIES, INCLUDING AGE OF PATIENTS SERVED
No direct clinical contact with patients.
SPECIFIC DUTIES

• Answers and directs telephone calls in a polite and informative manner.
• Promotes personal and patient safety.
• Birth certificate processing.
• Coordinates the retrieval of medical records from storage.
• Death certificate processing.
• Advance Care Planning document processing.
• Performs quality improvement activities as requested.
• Cross trains to assist with workloads.
• Attends meetings as scheduled and assigned.
• Uses effective customer service/interpersonal skills at all times.
• Analyzes medical records of discharged patients for completeness and accuracy according to hospital policy and regulatory requirements.
• Assists with training of new employees.
• Embraces and supports the Performance Improvement philosophy of Munson Healthcare.
• Retrieves discharged medical records and loose documentation from patient care areas and performs chart preparation, scanning, indexing and quality analysis.
• Supports the Mission, Vision and Values of Munson Healthcare.
• Performs other duties and responsibilities as assigned.