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Company | The Ritz-Carlton Yacht Collection |
Address | Fort Lauderdale, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Travel Arrangements |
Expires | 2023-09-01 |
Posted at | 9 months ago |
The Ritz-Carlton Yacht Collection is an exciting extension of the Ritz-Carlton brand - redefining ultra-luxury hospitality at sea. As a “Lady or Gentleman” of The Ritz-Carlton Yacht Collection your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day.
- Motto
- Service Values
- The Credo
- Three Steps of Service
- The 6th Diamond
- The Employee Promise
- Fond farewell. Give a warm good-bye and use the guest’s name.
- Anticipation and fulfillment of each guest’s needs.
- A warm and sincere greeting. Use the guest’s name.
- I build strong relationships and create Ritz-Carlton guests for life.
- I protect the privacy and security of our guests, my fellow employees and the company’s confidential information and assets.
- I have the opportunity to continuously learn and grow.
- I am always responsive to the expressed and unexpressed wishes and needs of our guests.
- I create a work environment of teamwork and lateral service so that the needs of our guests and each other are met.
- I understand my role in achieving the Key Success Factors, embracing Community Footprints and creating The Ritz-Carlton Mystique.
- I am empowered to create unique, memorable and personal experiences for our guests.
- I am responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment.
- I am involved in the planning of the work that affects me.
- I am proud of my professional appearance, language and behavior.
- I own and immediately resolve guest problems.
- I continuously seek opportunities to innovate and improve The Ritz-Carlton experience.
- Design and develop creative assets including but not limited to promotional campaigns, digital and print brochures, onboard collateral and signage, trade support materials, email campaigns, digital advertising, website content and video creation/editing while maintaining graphic and visual consistency across all deliverables
- Develop relationships with cross-functional partners within the organization to ensure alignment of the brand's visual presence and voice when creating projects and content
- Participate in ideation sessions and collaboration efforts with Designers, Copywriters, Digital and Marketing teams in the development of new product and campaign ideas
- Evolve and elevate creative assets on an ongoing basis across all mediums and channels, producing high-quality illustrative assets — while still following pre-set brand guidelines
- Provide coaching, design feedback, and direction to in-house graphic designers and freelancers as needed
- Embrace the brand and style guidelines and how that translates to video and motion
- Assist with assessing creative briefs and assigning projects to designers and copywriters as needed along with implementing project deadlines and goals, expectations, and workflows to ensure a smooth production process with on-time delivery
- Collaborate with the Creative Director and outside vendors on the execution of video production from beginning to end for both repurposed and original content, in addition to participating in scheduling and coordinating video and photo shoots
- Present creative concepts as proofs to Creative Director and in weekly creative reviews with the broader team(s).
- Proficiency in Adobe Creative Suite (Indesign, Illustrator, Photoshop, XD, Premier Pro, After Effects)
- Proficiency in Microsoft Office Suite (Word, Powerpoint, Excel, OneNote)
- Forward-thinker and planner
- The position requires imagination, originality, and talent in the field of graphic design and video production
- Ability to exercise discretion and independent judgment with respect to all aspects of job functions
- Minimum 3+ years of video production and editing experience
- Detail-oriented with good organization and time management skills; ability to multi-task
- Advanced typography skills
- Ability to work well in a fast-paced team environment
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